| Home
Contact Us   |   Sign In   |   Join
Effectively Meeting the Needs of Current Residents
Tell a Friend About This EventTell a Friend
Effectively Meeting the Needs of Current Residents

Topics include: Handling Maintenance Issues; Handling Disputes and Incidents; Securing and Processing Lease Renewals; Building a Sense of Community

When: March 22nd
Where: WMFHA Training Center
711 Powell Ave SW
Suite 101
Renton, Washington  98057
United States
Contact: Sloane Cerbana

Online registration is closed.
« Go to Upcoming Event List  

   Effectively Meeting the Needs of Current Residents


Leasing Professionals learn the foundations of relationship selling and the importance of problem-solving throughout the sales process. This course covers a number of key sales skills within the context of the Leasing Professional’s role. Those skills include: learning to listen and respond specifically to the customer; handling objections; and meaningful ways to close the sale. The course closes with a personal assessment of a Leasing Professional’s sales readiness.. This course can be taken on its own, but it also serves as an module within the NALP program.

Topics Covered:

  • Product Knowledge
  • The Foundations of the Relationship Sales Process
  • Applying the Relationship Sales Process
  • The Transition from Prospect to Resident
  • How Well are You Doing?

Who Should Attend:

  • Leasing Professionals
  • Those New to Property Management
  • Assistant Managers


$55| Members

$75| Non-Members


Sponsored by our friends at:



more Calendar

WMFHA Holiday Social - FREE Networking Event

Eastern Washington Membership Breakfast

Click & Lease
Association Management Software Powered by YourMembership  ::  Legal