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Effectively Meeting the Needs of Current Residents
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Effectively Meeting the Needs of Current Residents

Topics include: Handling Maintenance Issues; Handling Disputes and Incidents; Securing and Processing Lease Renewals; Building a Sense of Community

3/22/2017
When: March 22nd
9am-12:30pm
Where: WMFHA Training Center
711 Powell Ave SW
Suite 101
Renton, Washington  98057
United States
Contact: Sloane Cerbana
425-656-9077


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   Effectively Meeting the Needs of Current Residents




 

Leasing Professionals learn the foundations of relationship selling and the importance of problem-solving throughout the sales process. This course covers a number of key sales skills within the context of the Leasing Professional’s role. Those skills include: learning to listen and respond specifically to the customer; handling objections; and meaningful ways to close the sale. The course closes with a personal assessment of a Leasing Professional’s sales readiness.. This course can be taken on its own, but it also serves as an module within the NALP program.

Topics Covered:

  • Product Knowledge
  • The Foundations of the Relationship Sales Process
  • Applying the Relationship Sales Process
  • The Transition from Prospect to Resident
  • How Well are You Doing?

Who Should Attend:

  • Leasing Professionals
  • Those New to Property Management
  • Assistant Managers

Price:

$55| Members

$75| Non-Members

 
 

Sponsored by our friends at:

 

 

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