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Spokane Leasing Lab!
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Spokane Leasing Lab!

9/12/2017
When: September 12th
9am-12pm and 1pm-4pm
Where: CenterPlace Event Center
2426 N Discovery Place
Spokane Valley, Washington  99216
United States
Presenter: Michele Davis, NAAEI Faculty
Contact: Sloane Cerbana
425.656.9077


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Get the biggest bang for your buck and get BOTH classes and LUNCH for only $79!!*

*Member Pricing
$99 Non Members

     

Morning Session
Rev Up Your Relationship Sales

9:00am-12:00pm
$59 | Members     $79 | Non-Members



Whether it is a renewal or closing a prospective resident - it's all about the RELATIONSHIP you are able to cultivate that make all the difference! This course covers a number of key sales skills, within the context of the Leasing Professional's role.

Students in this class will explore:

  • The Foundations of the Relationship Sales Process
  • Applying the Relationship Sales Process
  • The Transition from Prospect to Resident
  • How Well Are You Doing?


Afternoon Session

Rock-Star Retention: Meeting the Needs of Your Residents

1:00pm-4:30pm
$59 | Members    $79 | Non-Members

 

The role of a Leasing Professional continues even after a prospective resident moves in! In this course, Leasing Professionals learn how to effectively handle maintenance and other issues that residents may encounter, all while continuing to reinforce the community's positive brand. The course also covers lease renewals and how a Leasing Professional affects the resident’s sense of community.

Topics Covered:

  • Handling Maintenance Issues
  • Managing Disputes and Incidents
  • Processing Lease Renewals
  • Building a Sense of Community
 


Instructor: Michele Davis - General Sales Manager - ForRent Media Solutions

                                             NAAEI Faculty

   


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