EdCon East Speakers and Classes

Learn. Connect. Grow. on October 16!

Jim Frank, Founder – Greenstone Corporation

Jim Frank was born and raised in Spokane. He graduated from Gonzaga University with a degree in Chemical Engineering and later a Juris Doctorate degree. Jim Practiced environmental and natural resource law for 10 years and then founded Greenstone Corporation in 1983 and Rockwood Wood Property Management in 2003. Jim is CEO of Greenstone Corporation a regional real estate and development company.

Jim will kick-off the conference as the keynote speaker at 8:40 am in the trade show exhibition hall.

Jessica Fern, Director of Training and Development – FPI Management, Inc.

Jessica has 11 years of industry experience.  For the last three years, her experience and focus have been on the training and development of FPI associates.  Jessica focuses her efforts on leadership development and is passionate about developing training that impacts and shapes property management professionals and the industry.

Jessica will be teaching Conflict Resolution at 9:00 am in Room 205. You will explore:
  • Seeing conflict as potentially positive
  • Tools to enhance customer service
  • Mediation and problem-solving tools
  • Techniques to de-escalate a situation
  • The importance of active listening and dealing with situations as they arise

Zach Howell, Principle – Bear Consulting Services

Zach is the Principle owner of Bear Consulting Services and a graduate from Oregon State University. He is a nationally Certified Apartment Maintenance Technician, LEED GA, and Certified Uniform Physical Condition Standards inspector carrying more than 15 years of experience within the multifamily housing, development, and construction industries. Zach is a valued advocate for the multifamily housing sector, serving as Subject Matter Expert for the National Apartment Association, Training Director for The Apartment Maintenance Institute, and Community Education Faculty Member at Portland Community College. As the recipient of the Apartment Community Excellence “Oregonian Civic Award,” his dedication and devotion to the multifamily industry are apparent. Zach is a highly respected and influential leader within the industry locally in the Northwest but also garners national attention around the country with numerous published articles and ongoing training engagements at all levels of multifamily housing professionals.

Zach will be teaching Time Management for Maintenance at 9:00 am in Room 212. You will explore:
  • Understanding what to do and when
  • Identify the best ways to organize your day when everything is a priority
  • Create and utilize efficient systems for managing workloads
Zach will also be teaching Make Read Best Practices at 10:30 am in Room 212. You will explore:
  • Turnover workflow management
  • What and when to “Vend Out”
  • Cost reduction vs cost increase decision making

Chris Koegel, CAPS, NAAEI Faculty – President, Templeton

Mr. Koegel is a well-known respected leader in the multifamily industry with 20 years of experience that includes Regional Portfolio Manager positions managing assets on the West Coast with Trammel Crow Residential and BRE Properties. In addition, Chris has also held Vice President, President, Managing Director, and Executive Portfolio Director positions with Madrona Ridge/Security Properties, Place 10 Residential, and HNN Associates, where he was responsible for assets throughout 19 US states. Mr. Koegel’s extensive experience includes Investment, Development, Acquisition, Disposition, Renovation Management, and Due Diligence. He has consistently managed portfolios ranging from 1,000 to 25,000+ units, including stabilized, major rehabilitation, and new construction projects, for a variety of institutional clients. Mr. Koegel has a demonstrated history of creating value for owners and positively enhancing the teams that he supports. Skilled in training, real estate finance and budgeting, underwriting new business, acquisitions, and Asset Management, he is focused on building a best-in-class management practice that includes employee education, while providing bottom-line results. Mr. Koegel is on the board of the Washington Multifamily Association; he is a faculty member of NAA, a volunteer with Rebuilding Together in Seattle and Portland, and is a community volunteer for Mary’s Place

Chris will be teaching Think Like an Owner, Not a Manager at 10:30 am in Room 205.

Becoming a true leader in multi-family requires you think not only as the operational manager but also the owner/investor. In this session, key topics covered are:

  • How to adjust your decision making from short term “fire-fighting” to long term asset performance and success
  • How to quickly pivot between varying owner/client needs
  • How you fit in the overall strategy of successful operation of your asset