Certified Apartment Portfolio Supervisor (CAPS)

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Tuesday, July 21, 2020 at 9:00 AM (PDT) to Friday, July 24, 2020 at 5:00 PM (PDT)
711 Powell Avenue SW Suite 101
Renton, WA 98057-2912
* Registration open until 7/11/20 at 12:00 AM ()PDT)

Event Details

Learn critical property management principles and techniques!

Designed for multi-site and regional level supervisors, this course provides the knowledge and the tactics, teaching you to achieve great results! Improve your:

  • Employee recruitment, development, and retention
  • Communications, ethics, and emotional intelligence
  • Annual operating budgets and owner performance objectives
  • Property and portfolio results
  • Managing risk through inspections, follow-up procedures, and incident 
  • And much more!

Instructor: Alexandra Jackiw

Alexandra (Alex) Jackiw is President of Milhaus Management, LLC. She is a nationally-recognized real estate executive with extensive experience managing large portfolios throughout the U. S. for both privately-held and publicly traded companies. In addition to property and asset management, her experience includes marketing, training, consulting and business development.

Program Schedule:

July 21   Client Services, Stakeholder Relations
July 22   Investment Management, Improving                         Asset Performance
July 23   Asset Evaluation and Preservation
July 24   Talent Management, Contemporary Issues in Multifamily Housing

Credential requirements:

  • Minimum of 24 months as a multi-site supervisor or hold either a CAM, ARM or RAM credential
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within 12 months of declaring candidacy

New this year!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not leasing@abcproperty.com for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.


Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.

For More Information:

Sloane Cerbana
Sloane Cerbana
Director of Career Development (425)656-9077x301

Pricing:

Early Bird (by 3/31)

Member - $1,350     Future Member - $1,550

Regular (4/1 - 6/26)

Member - $1,525    Future Member - $1,725

Late (6/27 - 7/10)

Member - $1,625    Future Member - $1,825


Thanks to our class sponsors: