With over a decade of experience, she is an accomplished national speaker & trainer, having presented at such conferences at NAA, AIM, & Multifamily Pro Brainstorming. Additionally, her blog posts, podcasts, & articles are enjoyed by thousands of apartment professionals. A co-author of The Apartment All Stars Complete Guide to Leasing Apartments, her work has been seen in industry publications across the country, including UNITS Magazine. Besides holding her CAS designation, Heather is NAA Advanced Instructor trained & has been a member of the NAAEI Faculty since 2009, as well as a Washington Multi-Family Housing Association NALP & CAM/CAS instructor.
Heather’s blog, Behind the Leasing Desk, shares her ideas on everything in her corner of the property management universe. Heather provides an educated & objective point of view coupled with a sense of humor that is valued by her readers & clients.