Certified Apartment Manager (CAM)

Certification from the National Apartment Association Education Institute

Monday, September 9, 2024
9:00 AM (PDT)
to Thursday, September 26, 2024 at 5:00 PM (PDT)
* Registration open until 9/5/24 at 12:00 AM (PST)
Register Now
* Registration open until 9/5/24 at 12:00 AM (PST)
27 Seats Remaining
27 Seats Remaining

Lead with Confidence!

Whether you are a property manager or newer to property management, this course provides in-depth training and expertise just for you! Earning your CAM credential gives you the skills to increase your community's net operating income, the knowledge to effectively manage an apartment community, and most importantly, the ability to achieve your property owner’s investment goals. 

What You'll Learn:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

Learn from industry experts!


September 10
9:00 AM - 5:00 PM Industry Essentials & Resident Experience
September 11
9:00 AM - 5:00 PM Marketing
September 12
9:00 AM - 5:00 PM Property Maintenance for Managers
September 24
9:00 AM - 5:00 PM Human Resource Management
September 25
9:00 AM - 5:00 PM Risk Management and Legal Responsibilities
September 26
9:00 AM - 5:00 PM Financial Management
* Registration open until 9/5/24 at 12:00 AM (PST)
Register Now
* Registration open until 9/5/24 at 12:00 AM (PST)
27 Seats Remaining
27 Seats Remaining

Pricing: $1550 | Members    $1850 | Non-Members

Payment plans available (members only)

Eligibility Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete the nine courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 6-month candidacy period 

Thank you to our sponsors!

For More Information:

Jason Loughridge

Jason Loughridge

NAAEI Faculty

Career Development Manager, Washington Multi-Family Housing Association

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