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Certified Apartment Portfolio Supervisor (CAPS)

Certified Apartment Portfolio Supervisor (CAPS)

A nationally recognized credential for multi-site property managers.

Wednesday, June 14, 2023 at 9:00 AM (PDT) to Friday, June 23, 2023 at 5:00 PM (PDT)

Event Details

Learn critical property management principles and techniques!

Designed for multi-site and regional level supervisors, this course provides knowledge and tactics, teaching you to achieve great results!

Improve your:

  • Employee recruitment, development, and retention
  • Communications, ethics, and emotional intelligence
  • Annual operating budgets and owner performance objectives
  • Property and portfolio results
  • Managing risk through inspections, follow-up procedures, and incident responses
  • And much more!

Instructor: Rich George, Founder of NOI Coach and Blue Door Apartments 

Rich George, is the Founder of NOI Coach, a business coaching, consulting and training firm based in Michigan and Apartmentors a collection of industry thought leaders focused on talent development. A successful executive with over 25 years of experience, Rich brings a passion for employee development and culture building. Rich’s background includes the management of over 2 billion dollars of real-estate, and over 100 million dollars of capital re-investment. Known for his team building, culture changing, and leadership skills, Rich inspires audiences nationwide.

Credential requirements:

  • Minimum of 24 months as a multi-site supervisor or hold either CAM, ARM or RAM credentials
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within six months of declaring candidacy


Member - $1,650| Future Member - $2,000
David Anderson
David Anderson CEO Puget Sound Signs & Graphics
Allison Bell
Allison Bell Project Manager & Onboarding Specialist Fikes
Lisa Catello
Lisa Catello Branch Manager The Liberty Group
Kimo Combs
Kimo Combs Owner Clean Exteriors LLC
Michael Cross
Michael Cross Field Sales Manager KeyTrak
Crystal Esposito
Crystal Esposito Senior Business Manager Crestview West Apartments
Amanda Flores
Amanda Flores Community Manager Pillar Properties
Tyler Freed
Tyler Freed Sr. Community Manager Greystar
Adrienne Haggard
Adrienne Haggard Community Manager Thrive Communities
Andrea Hale
Andrea Hale Account Executive Commercial Cleaning Services ABODA by RESIDE
Sabrin Kassem
Sabrin Kassem Portfolio Manager HNN Communities
Teddi Martin
Teddi Martin Community Manager Greystar
Elizabeth Warburton-Dailey
Elizabeth Warburton-Dailey Property Manager Cottage Bay
1 Other Registered Attendees


June 14
9:00 AM - 10:00 AM CAPS Orientation (Virtual)
June 20
9:00 AM - 5:00 PM Client Services and Stakeholder Relations
June 21
9:00 AM - 5:00 PM Investment Management and Improving Asset Performance
June 22
9:00 AM - 5:00 PM Asset Evaluation and Preservation
June 23
9:00 AM - 5:00 PM Talent Management and Contempory Issues in Multi-Family Housing

For More Information:

Sloane Cerbana
Sloane Cerbana
Vice President of Operations Washington Multi-Family Housing Association 425-656-9077

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.