Certified Apartment Portfolio Supervisor (CAPS)

A nationally recognized credential for multi-site property managers.

Tuesday, June 13, 2023
9:00 AM (PDT)
to Friday, June 23, 2023 at 5:00 PM (PDT)
6 Seats Remaining
6 Seats Remaining
Learn critical property management principles and techniques!

Designed for multi-site and regional level supervisors, this course provides knowledge and tactics, teaching you to achieve great results!

Improve your:

  • Employee recruitment, development, and retention
  • Communications, ethics, and emotional intelligence
  • Annual operating budgets and owner performance objectives
  • Property and portfolio results
  • Managing risk through inspections, follow-up procedures, and incident responses
  • And much more!

Instructor: Rich George, Founder of NOI Coach and Blue Door Apartments 

Rich George, is the Founder of NOI Coach, a business coaching, consulting and training firm based in Michigan and Apartmentors a collection of industry thought leaders focused on talent development. A successful executive with over 25 years of experience, Rich brings a passion for employee development and culture building. Rich’s background includes the management of over 2 billion dollars of real-estate, and over 100 million dollars of capital re-investment. Known for his team building, culture changing, and leadership skills, Rich inspires audiences nationwide.

Credential requirements:

  • Minimum of 24 months as a multi-site supervisor or hold either CAM, ARM or RAM credentials
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within six months of declaring candidacy


Member - $1,650| Future Member - $2,000


June 13
9:00 AM - 10:00 AM CAPS Orientation (Virtual)
June 20
9:00 AM - 5:00 PM Client Services and Stakeholder Relations
June 21
9:00 AM - 5:00 PM Investment Management and Improving Asset Performance
June 22
9:00 AM - 5:00 PM Asset Evaluation and Preservation
June 23
9:00 AM - 5:00 PM Talent Management and Contempory Issues in Multi-Family Housing

Attendees (25)

Alyssa Allen

Senior Community Manager


David Anderson


Puget Sound Signs & Graphics

Ben Beehner

Senior Property Manager


Allison Bell

Marketing Manager


Sarah Bramson

Director of Property Management

Community Roots Housing - Broadway Crossing Apartments

Chelsea Brannan

Executive Account Manager

Thrive Communities

Lisa Catello

Branch Manager

The Liberty Group

Kimo Combs


Clean Exteriors LLC

Michael Cross

Field Sales Manager


Crystal Esposito

Senior Business Manager

Crestview West Apartments

Amanda Flores

Community Manager

Pillar Properties

Tyler Freed

Regional Property Manager


Andrea Hale

Account Executive - Cleaning and Rental Furnishings


Sarah Hale

Community Manager

Thrive Communities

Marie Horner

Executive Regional Portfolio Manager

FPI/Panorama Apartments

Sabrin Kassem

Portfolio Manager

HNN Communities

Randi Kisskeys-Sanchez

Area Vice President

RAM Partners LLC

Ryan Malone

Operations Manager

Malone's Landscape Management, Inc.

Teddi Martin

Community Manager


Joanna Ochoa

Portfolio Manager

CEP Residential

Adam Outtrim

Regional Manager

Thrive Communities

Chloe Stanfield

Regional Manager

Thrive Communities

Elizabeth Warburton-Dailey

Property Manager

Cottage Bay

Ashlee Wilson

Operations manager

The Neiders Company

1 Other Registered Attendees
6 Seats Remaining
6 Seats Remaining

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.

Thank you to our sponsors:

For More Information:

Jason Loughridge

Jason Loughridge

NAAEI Faculty

Career Development Manager, Washington Multi-Family Housing Association

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