Certified Apartment Manager (CAM) - Fall

Enhance your skills, knowledge, and ability to effectively manage!

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Friday, August 26, 2022 at 9:00 AM (PDT) to Wednesday, November 9, 2022 at 5:00 PM (PST)
600 Southwest 39th Street Suite 220
Renton, WA 98057
United States

Event Details

Increase your community's net operating income!

Whether you are a property manager or new to property management, this course provides in-depth training and expertise just for you! Earning your CAM credential gives you the skills to increase your community's net operating income, the knowledge to effectively manage an apartment community, and most importantly, the ability to achieve your property owner’s investment goals. 

What You'll Learn:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

Pricing:

$1,450 Member | $1,650 Future Member

New to note!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not leasing@abcproperty.com for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.

Agenda

August 26
9:00 AM - 10:00 AM Virtual Orientation
September 1
9:00 AM - 5:00 PM Industry Essentials and Risk Management
September 14
9:00 AM - 5:00 PM The Resident Experience and Legal
September 21
9:00 AM - 2:00 PM Financials - Day 1
September 22
9:00 AM - 2:00 PM Financials - Day 2
October 12
9:00 AM - 5:00 PM Marketing
October 26
9:00 AM - 5:00 PM Property Maintenance for Managers
November 9
9:00 AM - 5:00 PM Leading People

For More Information:

Sloane Cerbana
Sloane Cerbana
Director of Career Development (425)656-9077x301

Credential Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete all courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 6-month candidacy period

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.