Certified Apartment Manager (CAM) - Fall

Enhance your skills, knowledge, and ability to effectively manage!

Friday, August 26, 2022
9:00 AM (PDT)
to Wednesday, November 9, 2022 at 5:00 PM (PST)
1 Seat Remaining
CAM Readiness Assessment Tool
1 Seat Remaining
Increase your community's net operating income!

Whether you are a property manager or new to property management, this course provides in-depth training and expertise just for you! Earning your CAM credential gives you the skills to increase your community's net operating income, the knowledge to effectively manage an apartment community, and most importantly, the ability to achieve your property owner’s investment goals. 

What You'll Learn:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately


$1,450 Member | $1,650 Future Member

New to note!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not leasing@abcproperty.com for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.


August 26
9:30 AM - 10:30 AM Orientation - Virtual
September 8
9:00 AM - 5:00 PM Industry Essentials/Risk Management
September 13
9:00 AM - 12:00 PM Virtual - Intro to Financial Management
September 14
9:00 AM - 5:00 PM Financial Management
September 21
9:00 AM - 5:00 PM The Resident Experience
October 12
9:00 AM - 5:00 PM Marketing
October 26
9:00 AM - 5:00 PM Property Maintenance for Managers
November 9
9:00 AM - 5:00 PM Leading People

Attendees (28)

Mary Abraham

Assistant Community Manager

Stonemeadow Farms

Chris Allmon

Floating Community Manager

Epic Asset Management

Ciara Arnold

Community Manager

Station House

Mary Bowman

Property Manager

207 East

Amber Bruce

Community Manager

Indigo Real Estate

Ana Chavez

Community Manager


Evelina Ford

Business Manager

Pines at Canyon Station

Brittany Fortman

Property Manager

Bellwether Apartments

Raul Guemarez

No longer with Epic

Sir Gallahad Apartments

Shanna Guffie

Community Manager

Silver Springs

Ashley Haugen

Community Manager

Bell Partners

Stefanie Hosterman

Community Manager


Nicholas Lamanna

Community Director

Weidner Apartment Homes

Melanie Moreno

Community Manager

Fulton's Crossing

Aryn Norton

Property Manager

Peak Living Property Services

Kassandra Oliver

Community director

Barkley Ridge

Melissa Piatt

Community Manager

Cascade Management

Kasha Portrey


Sunset Pond Apartments

Angie Rice

Property Manager

Peak Living Property Services

Shantelle Russell

Property Manager

Peak Living Property Services

Erin San Nicholas

Community Manager

Park at Dash Point

Michelle Scearce

Community Manager

Eastlake 2851

Kiana Tainatongo

Community Manager


Alana Talley

Community Manager

Vue Kirkland

Sarah Torzillo

Community Manager

Epic Asset Management

Catrina West

Community Manager

Bell Partners Inc

Zoe Wlazlak

Community Manager

Scriber Creek

1 Other Registered Attendees
1 Seat Remaining
CAM Readiness Assessment Tool
1 Seat Remaining

Credential Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete all courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 6-month candidacy period

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.

For More Information:

Sloane Cerbana

Sloane Cerbana

Vice President of Operations, Washington Multi-Family Housing Association