Virtual Certified Apartment Manager (CAM)

Enhance your skills, knowledge, and ability to effectively manage!

Wednesday, February 23, 2022
9:00 AM (PST)
to Wednesday, May 18, 2022 at 5:00 PM (PDT)
2 Seats Remaining
Register for Fall CAM
2 Seats Remaining
Increase your community's net operating income!

The onsite manager is a vital link between apartment residents and community owners and investors. The objective of the CAM program is to enhance the skills of the apartment manager which results in better managed and more profitable rental properties, improved resident retention rates and increased employee productivity.

Facilitator: Susan Weston, CAM, CAPS, NAAEI Senior Faculty

Virtual CAM blends the convenience of a virtual classroom, with the engagement of a live instructor and interaction with fellow classmates. This version of CAM is condensed, accelerated, and requires homework between sessions. It is not recommended for a less-experienced property manager.

Tools for success in this program:
  • 2-3 years as a property manager
  • A computer with micorphone and camera (camera's are required to be on for all classes)
  • Reliable internet/wifi
  • Proper staffing and support to attend each session from an environment where you will not be interrupted during the class sessions

Credential Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete the nine courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 6-month candidacy period 


$1,450 Member | $1,650 Future Member


February 23
9:00 AM - 10:00 AM Orientation
March 9
9:00 AM - 1:00 PM Industry Essentials and Marketing
March 16
9:00 AM - 1:00 PM Legal and Property Maintenance for Managers
March 23
9:00 AM - 1:00 PM Financial Management
April 13
9:00 AM - 1:00 PM Risk Management and The Resident Experience
May 4
9:00 AM - 1:00 PM Human Resource Management and Review/Exam Prep

Attendees (23)

Jaymie Barth

Property Manager

Allied Residential

Samuel Brown

Community Manager


Andrew Epperson

Community Manager

Epic Asset Management

Katie Ferguson

Property Manager


Meranda Fritz

Community Manager

Valley Vista

Cassandra Garcia

Portfolio Coordinator


Cheryl Jennings

Community Manager

Epic Asset Management

Cara Munson

Investment Manager

Indigo Real Estate Services

Libby Patton

Property Manager

The Benjamin Lofts

Rachele Potts

Senior Regional Manager

Cushman & Wakefield

Cynthia Pugh

Multi-Site Community Manager

Fairfield Residential

Phillip Reinert

District Manager

Brookstone at Edgewater

Kyle Renner

Community Manager


Katia Romero

Community Director

Lake Washington Apartments

Lindsey Schneider

Property Manager

The Maverick

Tara Snider

Property Manager

Adirondack Lodge

Sheilagh Snyder

Regional Trainer

Thrive Communities

Damon Thomas (deleted-1) (Deleted)

Community Manager


Katie Wade

Community Manager

Rainier Pointe

4 Other Registered Attendees
2 Seats Remaining
Register for Fall CAM
2 Seats Remaining

New to note!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.

For More Information:

Sloane Cerbana

Sloane Cerbana

Vice President of Operations, Washington Multi-Family Housing Association