Virtual Certified Apartment Manager (CAM)

Enhance your skills, knowledge, and ability to effectively manage!

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Wednesday, February 23, 2022 at 9:00 AM (PST) to Wednesday, May 11, 2022 at 5:00 PM (PDT)

Event Details

Increase your community's net operating income!

The onsite manager is a vital link between apartment residents and community owners and investors. The objective of the CAM program is to enhance the skills of the apartment manager which results in better managed and more profitable rental properties, improved resident retention rates and increased employee productivity.

Facilitator: Susan Weston, CAM, CAPS, NAAEI Senior Faculty

Virtual Program Schedule:

Virtual CAM blends the convenience of a virtual classroom, with the engagment with a live instructor and interaction with fellow classmates.  This version of CAM is condensed, accelerated and requires homework between sessions. It is not recommended for a less-experienced property manager.

Tools for success in this program:
  • 2-3 years as a property manager
  • A computer with micorphone and camera (camera's are required to be on for all classes)
  • Reliable internet/wifi
  • Proper staffing and support to attend each session from an environment where you will not be interrupted during the class sessions

Credential Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete the nine courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 6-month candidacy period 


$1,450 Member | $1,650 Future Member


February 23
9:00 AM - 10:00 AM Orientation
March 16
9:00 AM - 1:00 PM Industry Essentials and Marketing
March 23
9:00 AM - 1:00 PM Legal and Property Maintenance for Managers
April 13
9:00 AM - 1:00 PM Financial Management
April 27
9:00 AM - 1:00 PM Risk Management and The Resident Experience
May 11
9:00 AM - 1:00 PM Human Resource Management and Review/Exam Prep

For More Information:

Sloane Cerbana
Sloane Cerbana
Director of Career Development (425)656-9077x301

New to note!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.