Meeting the Needs of Current Residents
Exceeding expectations AFTER move-in.
The role of a Leasing Professional continues even after a prospective resident moves in! In this course, Leasing Professionals learn how to effectively handle maintenance and other issues that residents may encounter, all while continuing to reinforce the community's positive brand. The course also covers lease renewals and how a Leasing Professional affects the resident’s sense of community.
This course can be taken on its own, but it also serves as an module within the NALP program.
This course can be taken on its own, but it also serves as part of the National Apartment Leasing Professional(NALP) designation. If you are interested in earning your NALP credential, CLICK HERE for details.