The Sales Process and Building Relationships

Build relationships to maximize sales and resident retention

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Wednesday, May 23rd, 2018
1:00 PM - 5:00 PM
711 Powell Avenue SW Suite 101
Renton, WA 98057-2912
* Registration open until 5/19/18 at 12:00 AM
2018-05-23 13:00:00 2018-05-23 17:00:00 Pacific/Pitcairn The Sales Process and Building Relationships Build relationships to maximize sales and resident retention 711 Powell Avenue SW Suite 101 Renton, WA 98057-2912 Sloane Cerbana Sloane@wmfha.org

Event Details

Leasing Professionals learn the foundations of relationship selling and the importance of problem-solving throughout the sales process. This course covers a number of key sales skills within the context of the Leasing Professional’s role. Those skills include: learning to listen and respond specifically to the customer; handling objections; and meaningful ways to close the sale. The course closes with a personal assessment of a Leasing Professional’s sales readiness.

This course can be taken on its own, but it also serves as an module within the NALP program.

Topics Covered:

  • Product Knowledge
  • The Foundations of the Relationship Sales Process
  • Applying the Relationship Sales Process
  • The Transition from Prospect to Resident
  • How Well are You Doing?


Who Should Attend:

  • Leasing Professionals
  • Those New to Property Management
  • Assistant Managers

 

Price:

$55| Members

$75| Non-Members

 

Sponsored By:

 

 

 

 

 

This course can be taken on its own, but it also serves as part of the National Apartment Leasing Professional(NALP) designation. If you are interested in earning your NALP credential, CLICK HERE for details.

For More Information:

Sloane Cerbana
Sloane Cerbana
Director of Career Development