Supplier Success

Learn to maximize your association membership!

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Wednesday, February 19, 2020
9:00 AM - 4:00 PM (PST)
Washington Multi-Family Housing Association
711 Powell Avenue Southwest Suite 101
Renton, WA 98057-2912
United States
15 Tickets Remaining
* Registration open until 2/17/20 at 12:00 AM (PST)

Event Details

Our Supplier Success course offers an overview of the apartment industry and recommends ways that you can maximize partnerships with apartment owners, management companies and other association members.  It has been developed by successful industry suppliers with years of professional experience.  

Topics Include:

  • Understand how economic conditions have impacted the apartment industry
  • Define various types of multifamily housing
  • Understand the impact of pricing and lease management on a property’s financial performance
  • Recognize measurements of a property’s success
  • Understand the inner structure of WMFHA
  • Identify financial decision-makers
  • Review property and company organizational charts
  • Review timing, resources, and daily operations of a community
  • Recognize business resources to maximize selling opportunities
  • Learn methods for positioning products and services based on the goals of an apartment community
  • Build relationships and networking resources with other WMFHA members, staff and Board Members
  • Prerequisite for the Certified Apartment Supplier (CAS) course!


  • Kris Buker, CAPS, NAAEI Faculty - Regional Manager, Bell Partners
  • Katie Phelan, CAS - Executive Vice President, 1UP Floors
  • Sloane Cerbana -  Director of Career Development, WMFHA


$89 - WMFHA Supplier Members only
Alex  Alberto
Alex Alberto Owner ABC Turn-Key Services LLC
Ann Hart
Ann Hart Business Development / Project Liaison Cascades Cleanup & Restoration,Inc.
Anna Dotlich
Anna Dotlich Account Manager Fetch Package
Cameron Towe
Cameron Towe Technical Sales Submeter Solutions
Chris Cook
Chris Cook President NPI
Dan Beary
Dan Beary Regional Sales Manager Fetch Package
Deena Doerflinger
Deena Doerflinger Sales Representative Elite Resurfacing
Emma Williamson
Emma Williamson Business Development Manager HARBRO Emergency Services and Restoration
Eric McDougall
Eric McDougall Account Manager Atlas Networks
Julia Studebaker
Julia Studebaker Community Account Associate XFINITY Communities
Kielan Stewart
Kielan Stewart Regional Account Manager Fast Water Heater
Laura Kitts
Laura Kitts Regional Account Executive Zumper
Nathan Tesch
Nathan Tesch Owner / President / Sales Mono Rooftop Solutions
Nicole Tilley
Nicole Tilley General Manager Copia Resources Inc
Shannon Mahaffey
Shannon Mahaffey Divisional Area Director- West Coast Open Works
Shaun Hudson
Shaun Hudson Strategic Account Manager AFB Floors
Tammy Clarke
Tammy Clarke Account Executive CredHub
William Betterton
William Betterton Business Development Manager REHAB LLC
3 Other Registered Attendees

For More Information:

Sloane Cerbana
Sloane Cerbana
Director of Career Development (425)656-9077x301

Who Should Attend?

  • New to the industry Suppliers
  • New to WMFHA Suppliers
  • Any Supplier wanting to learn how to increase the effectiveness of their WMFHA membership
  • Suppliers interested in the Certified Apartment Supplier (CAS) program

New this year!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.