SatisFacts Research

SatisFacts and ApartmentRatings.com, both part of the Internet Brands family, are multifamily's leading Retention and Reputation Management Solutions authorities, serving millions of units. SatisFacts offers a suite of resident satisfaction feedback, retention and reputation management services, while ApartmentRatings.com offers the ability to respond to and manage a property's online reputation on the industry's largest review site.

Save Over $100 Per Community Per Month On Expert Review Responses
Let us save you valuable time & money with expertly crafted review responses! Take advantage of this exclusive, limited time offer! For the FIRST 1000 COMMUNITIES to sign up, we are offering a discounted rate of only $50 per community per month for your first 3 months...that's almost a 70% discount! We know how difficult it can be to effectively respond to reviews, especially as COVID-19 continues to impact your communities. With this special offer, we want to help you connect with residents in this uncertain time. To make it even better, when you add a new REVIEW RESPONDER subscription, you will receive our Reputation Management program for FREE! Whether you have a huge portfolio or a few growing communities, the savings quickly add up! Let us relieve you of the painstaking task of searching the entire web for reviews only to have to spend more time writing & posting responses. Using their decades of multifamily industry experience, our REVIEW RESPONDER experts will craft customized responses to even the toughest reviews across the web. Say no to templated responses! We deliver thorough, customized, authentic responses within 24 business hours so that your residents and prospects won't feel forgotten or ignored. Over 97% of renters in our research focus groups preferred our review responses over the competition's.