Virtual Certified Apartment Manager (CAM)

Live instructor-led virtual format. Enhance your skills for the new year!

Tuesday, February 6, 2024
8:00 AM (PST)
to Tuesday, March 12, 2024 at 1:00 PM (PDT)
Increase your community's net operating income!

The onsite manager is a vital link between apartment residents and community owners and investors. The objective of the CAM program is to enhance the skills of the apartment manager which results in better managed and more profitable rental properties, improved resident retention rates and increased employee productivity.

Facilitator: Susan Weston, CAM, CAPS, NAAEI Senior Faculty

Virtual CAM blends the convenience of a virtual classroom, with the engagement of a live instructor and interaction with fellow classmates. This version of CAM is condensed, accelerated, and requires homework between sessions. It is not recommended for a less-experienced property manager.

Tools for success in this accelerated program:
  • 2-3 years as a property manager
  • A computer with microphone and camera (camera's are required to be on for all classes)
  • Reliable internet/wifi
  • Proper staffing and support to attend each session from an environment where you will not be interrupted during the class sessions

Credential Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete the nine courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 6-month candidacy period 


$1,550 Member | $1,850 Future Member


February 6
9:00 AM - 10:00 AM Orientation - Virtual
February 13
9:00 AM - 1:00 PM Industry Essentials and Marketing
February 20
9:00 AM - 1:00 PM Legal and Property Maintenance for Managers
February 27
9:00 AM - 1:00 PM Financial Management
March 5
9:00 AM - 1:00 PM Risk Management and The Resident Experience
March 12
9:00 AM - 1:00 PM Human Resource Management and Review/Exam Prep

Attendees (7)

Liora Choram

Community Manager


Margaret Deutsch

Leasing Consultant

City Center Lynnwood

Fatma Jammeh

Community Manager

Park 210

Isabella Rosales

Community Director

Weidner Apartment Homes

Kimberly Travis

Ballinger Commons

Aline Urkumyan

Senior Community Manager


Kayla Shalyn Varona

Assistant Property Manager

Echo Lake

New to note!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.

For More Information:

Jason Loughridge

Jason Loughridge

NAAEI Faculty

Career Development Manager, Washington Multi-Family Housing Association

View Profile