EdCon East 2024 - April 10

Learn. Connect. Grow.


Wednesday, April 10, 2024
7:45 AM - 4:00 PM (PDT)
REGISTRATION CLOSES MIDNIGHT ON 4/5/24

NEW THIS YEAR: EdCon East will be a full-day event! We'll have many classes for you to select from throughout the day. See below for the full agenda of classes.

    This event qualifies for 4 CEC's for National Apartment Association credential holders

    EDCON EAST 2024 SCHEDULE
    Check-in, trade show, networking, and breakfast 7:45a - 8:30a
    EdCon kick-off on stage in trade show 8:30a
    Session 1 9:30a - 10:30a
    Trade show and networking 10:30a - 11:00a
    Session 2 11:00a - 12:00p
    Lunch, networking, and trade show 12:00p - 1:00p
    Session 3 1:00p - 2:00p
    Trade show & networking 2:00p - 2:30p
    Session 4 2:30p - 3:30p
    Wrap up, prizes 3:30p - 4:00p

    Attendee ticket pricing:

    $69 - member 'early bird' pricing (first 100 tickets sold)

    $79 - member 'regular' pricing I $109 non-member (until 3/10)

    $99 - member late pricing I $129 non-member (3/11 - 4/9)

    $129 - member 'day of' pricing I $159 non-member

    Agenda

    April 10
    8:30 AM - 9:15 AM Economic Update - Elliott Krivenko & John Gillem
    Join us on the trade show floor promptly at 8:30 am where you'll hear from Elliott Krivenko and John Gillem with Co-Star as they provide an economic update for the Spokane and Idaho areas.
    9:30 AM - 10:30 AM Serving Proper Legal Notices - Mack Mayo

    Why Notices At All?
    General Types of Notices for Tenants 
    Eviction Timeline Overview 
    Termination Notice Without Cause 
    Termination Notices For Cause 
    Subsidized and CARES Act Issues 
    Do’s and Don’ts of Pay/Vacates and Comply/Vacates
    Trespassers (Unauthorized Occupants) 
    Service & Post-Notice Issues 
    “No-Notice” Evictions
    9:30 AM - 10:30 AM Leasing 101 - Cameron Chappell

    This dynamic class hosted by on industry veteran will focus on:
     Greeting
     Telephone Techniques
     Customer Service

    Bring your questions along too!
     
    9:30 AM - 10:30 AM Scope of Work - Zach Howell


    11:00 AM - 12:00 PM Managing vs Leading - Sloane Cerbana & Jason Loughridge
    This thought-provoking session challenges leaders to center
    their leadership style on connecting and engaging their team
    members to fully unlock their potential.
    11:00 AM - 12:00 PM Leasing 201 - Cameron Chappell
    Continue on your leasing journey with Cameron as he explores:
    Closing Techniques
    Follow-up strategies
    Utilizing technology 
    11:00 AM - 12:00 PM Budgeting for Maintenance - Zach Howell
    11:00 AM - 12:00 PM HVAC & Electrical Repair - Tony Dzick
    Join Tony from Apollo Mechanical as he covers the following topics:
    Basic HVAC Troubleshooting
    Basic Refrigeration Cycle 
    Basic Forced Air Gas Heating System 
    Rooftop Packaged System
    Best Acronym Ever 
    Safety
    Lock Out – Tag Out 
    Hot Works / Fire Safety PPE (Personal Protective Equipment 

    1:00 PM - 2:00 PM Customer Service & Resident Retention - Yolanda Armijo
    Prepare to be energized and inspired after attending this session with Yolanda Armijo!

    She will be sharing innovative ways to retain your residents through providing the best customer service and good communication. She will sharing trends and data on what impacts resident turnover and retention.
    1:00 PM - 2:00 PM Painting Techniques - Dawn Hirschfelt
    Join industry veteran, Dawn with Rodda paints as she shares tips, tricks and best practices for all things painting
    1:00 PM - 2:00 PM Grass Roots Advocacy - How YOU Can Get Involved - Led by Carter Nelson
    Join WMFHA Public Affairs Manager, Carter Nelson and Eastern Washington association members as they share real life examples of how everyday people can make an impact in Olympia through Day On The Hill and other opportunities.
    1:00 PM - 2:00 PM Fair Housing for Maintenance - Jason Loughridge
    Our maintenance team members are the face of our communities for our residents. It is so important for them to stay up-to-date on fair housing regulations:

    An overview of Fair Housing
    Understanding accommodations and modifications
    Understanding prohibited practices
    Fair Housing and the maintenance work flow 
    2:30 PM - 3:30 PM Emergency Response Planning - Ronell Bracy-Martin
    Hope for the best, but plan for the worst. Join Ronnell as she walks you through what your community and company can do to put a plan in place to take care of your residents and staff when emergencies happen.
    2:30 PM - 3:30 PM Creating the Ideal Team - Arianna Wikle & Chevie Lovelass
    The office and maintenance team dynamic are critical to the success of any community. Arianna & Chevie will be sharing what they do at their community to create trust and respect with their team that translates into better customer service both interally & externally!
    2:30 PM - 3:30 PM Give Your Social Media a Boost - Libby Patton
    Your prospects are on it, your residents are on it, your employees are on it...ARE YOU?? Your social media presence is so important in connecting with ALL of your customers. Join Libby as she shares her best practices for creating engaging content the connects customers to your brand.

    Attendees (295)

    Kinsey Adams

    Regional Property Manager & Broker

    Brumback Commercial Real Estate

    Monica Anderson

    Community Manager

    Deer Run

    Logan Ankney

    Groundskeeper

    Bitterroot Lodge

    Shannon Ankney

    Regional Manager

    11Residential

    Yolanda Armijo

    EVP of Training & Organizational Development

    11Residential

    Kelsey Ball

    Regional Manager

    Prodigy Property Management

    Paul Barkley

    Maintenance Technician

    Bitterroot Lodge

    Kelly Bauer

    Regional Sales Manager

    Valet Living

    Allyson Bell

    Vice-President Operations

    Bell Restoration LLC

    Terry Betts

    Groundskeeper

    Bitterroot Lodge

    Adam Biglin

    Maintenance Supervisor

    Salish Flats

    Ashley Blackburn

    Community Manager

    Green Door Flats

    Andria Bowers

    Leasing Agent

    Windsor Crossing

    Ronell Bracy-Martin

    Business Development Manager

    First OnSite Property Restoration

    Cicely Bradley

    Regional Manager

    Security Properties Residential

    Michael Bravo

    Property Manager

    11 Residential

    Amber Burgess

    Senior Property Manager

    Riverside at Trutina

    Annabelle Burns

    Leasing Agent

    Adirondack Lodge

    Megan Burr

    Sales Rep - Floorcovering - Eastern WA

    The Sherwin Williams Co.

    Donald Buss

    Maintenance Supervisor

    Bitterroot Lodge

    Crystal Byers

    Physical Asset Manager

    Rockwood Property Management

    Candace Cabochon

    Regional Maintenance Director

    FPI Management

    Martin Castillo

    Maintenance Supervisor

    Eagle Pointe

    Susi Cazares

    Regional Property Manager

    American Capital Realty Group

    Sloane Cerbana

    Vice President of Operations

    Washington Multi-Family Housing Association

    Cameron Chappell

    Roving Property Manager

    Mill Creek Meadows

    Alan Christiansen

    Maintenance Supervisor

    Deer Run

    Kayla Colbert

    National Account Executive

    The Sherwin Williams Co.

    Marcus Colbert

    Regional Maintenance Supervisor

    Rudeen Management

    Kurtis Converse

    Regional Maintenance Manager

    Greystar Real Estate Services

    Lindsey Crawford

    Rent.

    Scott Credeur

    West Coast Sales Director

    Qwikkit

    Katie Crothers

    Property Manager

    Windsor Crossing

    Colby Cruz

    Business Development Manager

    FRSTeam

    Dean Davis

    Admin Assistant - Multifamily Division

    Black Realty Management, Inc.

    Michele Davis

    General Sales Manager

    Apartments.com

    Skyler Diksen

    Community Manager

    11 Residential

    Torin Diksen

    Leasing Agent

    The Benjamin Lofts

    Brendon Diment

    Account Executive

    Stop Bugging Me! Pest Control

    Brian Drew

    NE WA Territory Manager

    Pacific Lamp & Supply Co.

    Tony Dzick

    Service Sales Representative

    Apollo Mechanical Contractors Facility Services

    Jon Eide

    Idaho Regional

    Rudeen Management

    Melissa Enos

    Community Manager

    Bella Tess

    Shannon Everitt

    Maintenance Supervisor

    Cushman and Wakefield

    Ashley Ferreira

    Area Manager

    Rudeen Management

    Trish Flores

    Community Manager

    Park Place

    Ryan Fowler

    Field Account Representative

    HD Supply Facilities Maintenance

    Ty Fowler

    Vice President of Sales

    Alliance Flooring Services

    Makayla Franks

    Corporate Trainer

    Rudeen Management

    Tim Fregeau

    Regional Maintenance Supervisor

    Rudeen Management

    Corinna Fulton

    Sales Representative -N Seattle/Shoreline/Lakecity

    Valet Living

    Leeza Gangler

    Assistant Manager

    Bitterroot Lodge

    Michael Ganter

    Technical Sales Representative

    Schönox HPS North America

    Emily Gehrke

    Facilities Maintenance Rep

    The Sherwin Williams Co.

    Brad Gisolo

    District Manager

    Rodda Paint

    Willow Gold

    Community Manager

    Ridpath Club - Black Realty Management

    Alma Gonzalez

    Community Manager

    Carnahan Glenn

    Tisha Goodman

    General Manager

    Rockwood Property Management

    Ronald Gorman

    Maintenance Supervisor

    Mount Vernon Terrace

    Derek Gothmann

    Maintenance Supervisor-Idaho

    Trail Lodge

    Jordan Gould

    Community Manager

    Cameo Flats

    Purzia Grant

    Area Manager

    Rudeen Management

    Kenneth Gray

    Maintenance Technician

    Cushman & Wakefield

    Amanda Gunn

    Regional Manager

    Rockwood Property Management

    David Hageman

    Owner

    Glacier Roofing and Exteriors

    Zach Hammond

    Strategic Account Executive

    Zumper

    Don Hankinson

    Manager Facilities and Maintenance Operations

    Security Properties Residential

    Jamie Hannity

    Director, Maintenance & Safety

    Security Properties Residential

    Jordan Harju

    Rodda Paint Store Manager

    Rodda Paint

    Emily Harris

    Regional Portfolio Manager

    Prodigy Property Management

    Nicole Heikkila

    Regional Manager

    Prodigy Property Management

    Cynda Higgins

    Property Manager

    Eagle Pointe

    Nancy Hill

    Community Manager

    Salnave Glen Apartments

    Dawn Hirschfelt

    Business Development Manager

    Rodda Paint

    Shane Hixon

    Maintenance Supervisor

    Cushman & Wakefield

    Kenzie Holmquist

    Property Manager

    Cushman and Wakefield

    David Hoogstad

    Maintenance Tech

    Bitterroot Lodge

    Dustin Horlander

    Maintenance Tech

    Windsor Crossing

    Jody Johnson

    Regional Property Manager

    Black Realty Management, Inc.

    Shatawna Johnson

    Managerial Float

    Rudeen Management

    Adam Kays

    Maintenance Tech

    Highline at Kendall Yards

    Terry Keeler

    Maintenance Technician

    Canyon Bluffs

    Elliott Krivenko

    Director, Market Analytics

    Apartments.com

    John La Rue

    Business Development Representative

    Madden Industrial Craftsmen

    Helen LaChance

    Admin Assistant - Multifamily Division

    Black Realty Management, Inc.

    Patrick Langbel

    Maintenance Technician

    FPI Management

    Amanda Lanphere

    Property Manager

    Mount Vernon Terrace

    Jessica Lawrence

    Community Director

    FPI Management

    Devyn Lemmon

    Account Representative

    Precision Concrete Cutting

    Charmagne Lewis

    Maintenance Technician

    Adirondack Lodge

    Ken Lewis

    Property Management Development

    T&A Supply/Pacific Mat

    Dustin Lindner

    Estimator/Project Manager

    Compass Construction

    Adam Lindsey

    Maintenance Tech

    Greenrich Village Apartments

    Johnathan Loeb

    Groundskeeper

    Highline at Kendall Yards

    Jason Loughridge

    Career Development Manager

    Washington Multi-Family Housing Association

    Carissa Machtmes

    Assistant manager

    Bella Tess

    Deidre Mallgren

    Branch Manager

    FRSTeam

    Terry Mathews

    Maintenance Technician

    Riverside at Trutina

    Carlos Matthews

    Groundskeeper

    Highline at Kendall Yards

    Andrew Matusik

    Senior Maintenance Technician

    The Benjamin Lofts

    Mack Mayo

    Lawyer

    Paine Hamblen LLP

    Ryan McClenny

    Operations Manager

    Bulldog Rooter Inc

    Amy McConnell

    Regional Manager

    Prodigy Property Management

    Celeste McGillen

    Regional Portfolio Manager

    FPI Management

    Jacob Mellick

    Maintenance Supervisor

    Bella Tess

    Shauna Miller

    Property Manager

    Adirondack Lodge

    Terry Miller

    Director of Multifamily

    4 Degrees Real Estate

    Alex Mills

    Maintenance Technician II

    Deer Run

    Melissa Milne

    Community Manager

    11 Residential

    Nick Mitchell

    Sales Manager

    College H.U.N.K.S. Hauling Junk & Moving

    Rachel Moen

    Property Manager

    Brumback Commercial Real Estate

    Miguel Mora-Chavez

    Sales Executive

    AT&T Business

    Alex Morley

    Portfolio Manager

    Goodale & Barbieri Company

    Shay Morrison

    Leasing Agent

    Bitterroot Lodge

    Janie Murphy

    Leasing Agent

    Bitterroot Lodge

    Alec Muto

    Maintenance Technician II

    Deer Run

    Alica Myers

    Assistant Manager

    Salish Flats

    Carter Nelson

    Public Affairs Manager

    Washington Multi-Family Housing Association

    Katie Noethe

    Regional Manager

    Cushman & Wakefield

    Dusty O'Brien

    Leasing Consultant

    Highline at Kendall Yards

    Summer Paolucci

    Sale Associate, Multifamily

    Apartments.com

    Angelique Paramore

    Owner

    College H.U.N.K.S. Hauling Junk & Moving

    Sydney Parmalee

    Director

    FPI Management

    Tasha Parrish

    Community Manager

    Greenrich Village Apartments

    Alicia Patterson

    Leasing Manager

    Highline at Kendall Yards

    Theresa Patterson

    Senior Leasing Consultant

    Windsor Crossing

    Josh Patton

    Maintenance Technician

    Highline at Kendall Yards

    Libby Patton

    Property Manager

    The Benjamin Lofts

    Rob Pendleton

    Regional Sales Director

    HD Supply Facilities Maintenance

    Donalyn Phillips

    Community Director

    Salish Flats

    Steve Pineda

    Regional Maintenance Supervisor

    Security Properties Residential

    Amanda Ponce

    Director

    FPI Management

    Andy Prado

    Community Manager

    The Matilda Apartments

    Chris Price-Bear

    Community Manager

    FPI Management

    Tim Puckett

    Spokane - Sales Representative

    Rodda Paint

    Marcy Purdy

    Sales Manager

    Apartments.com

    Letusha Quinn

    Regional Manager

    11Residential

    Lexy Rapose

    Admin Manager

    Spokane Roofing Company

    Rick Reents

    Commercial Accounts Manager

    Bulldog Rooter Inc

    Rumauldo Reyes

    Groundskeeper

    Highline at Kendall Yards

    Scott Riggins

    Account Executive

    Apartments.com

    Vauny Robb

    Multi-Site Property Manager (Affordable)

    Canyon Bluffs

    Audrey Rockwell

    Community Manager

    11 Residential

    Erick Rodriguez

    National Sales Director

    Bell Restoration LLC

    James Rowe

    Maintenance Technician II

    Eagle Pointe

    Charlie Sanchez

    Maintenance Tech

    Highline at Kendall Yards

    Bruce Saxton

    Field Account Representative

    HD Supply Facilities Maintenance

    Nate Schafer

    Production Manager

    Glacier Roofing and Exteriors

    Jessica Schmaljohn

    Community Account Executive

    XFINITY Communities

    Mary Shaw

    Leasing Agent

    Riverside at Trutina

    Daniel Shvachev

    Broadway190

    Eric Siverson

    Ferguson Facilities Supply

    Roman Skumatov

    Maintenance Technician

    Bitterroot Lodge

    Aaron Smith

    Maintenance Technician

    Windsor Crossing

    Cassie Smith

    Account Representative

    Precision Concrete Cutting

    Kenny Smith

    Senior Maintenance Technician

    Adirondack Lodge

    Chris Stanley

    Maintenance Tech

    Bitterroot Lodge

    Alysa Sturdivant

    Customer Service Specialist - Spokane

    Alliance Flooring Services

    Taylor Swoverland

    Property Manager & Broker

    Brumback Commercial Real Estate

    Louise Taylor

    Community Manager

    11 Residential

    Sandra Teal

    Marketing

    Compass Construction

    Ethen Tesch

    Maintenance Tech

    Windsor Crossing

    Hudson The Artist formerly known as

    Strategic Enterprise Account Executive

    Madden Industrial Craftsmen

    Sierra Tofte

    Leasing Agent

    Bitterroot Lodge

    Scott Tracy

    Maintenance Technician

    Salish Flats

    Tiffany Udenberg

    Senior Leasing Agent

    Bitterroot Lodge

    Angie Uribe

    Leasing Consultant

    Adirondack Lodge

    Tyler Uribe

    Groundskeeper

    Adirondack Lodge

    Michael Vance

    Community Manager

    Wandermere Glen

    Abigail Ward

    Leasing Consultant

    Highline at Kendall Yards

    John Ward

    Leasing Consultant

    Highline at Kendall Yards

    Stephen Webster

    District Sales Manager

    Rent.

    Derek Weese

    Executive Assistant

    Black Realty Management, Inc.

    Juan (Tony) Weinberguer

    Maintenance Technician

    Highline at Kendall Yards

    Sara Weiser

    Property Maintenance Sales Representative - Paint

    The Sherwin Williams Co.

    Bre Wende

    Regional Portfolio Manager

    FPI Management

    Beth Wheeler

    Director of Business Development

    O So Kleen Inc

    Joe White

    Maintenance Technician

    The Benjamin Lofts

    Arianna Wikle

    Property Manager

    Prodigy Property Management

    Kayla Wilson

    Senior Community Manager

    Rockwood Property Management

    Cami Winter

    Community Manager

    Lincoln Heights Garden - Black Realty Mangement

    Steven Womack

    WA Regional Maintenance Supervisor

    11Residential

    Rachel Young

    Regional Portfolio Manager

    Prodigy Property Management

    Levi Zeik

    Local Office Manager

    Bartlett Tree Experts

    Joe Zubaly

    Commercial Arborist Representative

    Bartlett Tree Experts

    110 Other Registered Attendees

    Presenting Sponsor:

    Exhibitors:

    Alliance Flooring

    Apartments.com

    Bartlett Tree Experts

    Bell Restoration

    Bulldog Rooter

    College H.U.N.K.S Hauling Junk

    Compass Construction

    First Onsite Property Restoration

    FRSTeam

    Glacier Roofing & Exteriors

    HD Supply

    O So Kleen / CTR

    Pacific Lamp

    Precision Concrete Cutting

    Qwikkit

    Rent.

    Rodda Paint

    Spokane Roofing Company

    Stop Bugging Me Pest Control

    T&A Supply / PacMat

    The Sherwin-Williams Company (flooring)

    The Sherwin-Williams Company (paint)

    Xfinity 

    Zumper

    Attention Supplier Partners:

    This is a chance for our supplier partners to showcase their goods and services, to bring the industry together, and to learn from some keynote speakers. Think of it as a trade show with a bonus educational aspect!

    Expect 200+ community managers, regional managers, leasing consultants, vice presidents, and maintenance professionals in attendance. Continental breakfast & a box lunch will be included. A raffle door prize to help drive traffic to your booth is optional. WMFHA will provide a dedicated time to announce those winners.

    Exhibitor Booth Pricing:

    Presenting Sponsor - $1200 - sold out

    EdCon East will be presented in partnership with this sponsor. Receive a 16 x 8 booth front and center on the trade show floor, help kick off the event, and introduce one session in each track.

    Exhibitor booth - $550 - sold out

    An 8x8 booth complete with table and chairs. Breakfast and lunch for one attendee. Additional booth attendee tickets can be purchased for $40. 

    Add-on Sponsorship Opportunities -

    (must be an exhibitor to purchase)
    • Introduce a class - $125 (12 remaining)

    • Breakfast sponsor - $200 (1 remaining)

    • Lunch sponsor - $200 - SOLD OUT

    • Bag sponsor - $200+ cost of bags - SOLD OUT

    • Lanyard sponsor - $200+ cost of lanyards 

    • Notebook sponsor - $200+ cost of notebooks - SOLD OUT

    Photo Release:

    Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.

    For More Information:

    Tricia Johnson

    Tricia Johnson

    Senior Director of Events & Marketing, Washington Multi-Family Housing Association