Certified Apartment Manager (CAM)

Certification from the National Apartment Association Education Institute


Tuesday, September 9, 2025
at
9:00 AM (PDT)
to Thursday, September 25, 2025 at 5:00 PM (PDT)
Register Now
28 Seats Remaining
28 Seats Remaining

Lead with Confidence!

Whether you are a property manager or newer to property management, this course provides in-depth training and expertise just for you! Earning your CAM credential gives you the skills to increase your community's net operating income, the knowledge to effectively manage an apartment community, and most importantly, the ability to achieve your property owner’s investment goals. 

What You'll Learn:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

Learn from industry experts!

Agenda

September 9
9:00 AM - 12:00 PM Industry Essentials with Jason Loughridge
1:00 PM - 5:00 PM Leading People with Jason Loughridge
September 10
9:00 AM - 5:00 PM Risk Management & Legal Responsibilities with Kim Olander
September 11
9:00 AM - 5:00 PM Property Maintenance for Managers
September 23
9:00 AM - 5:00 PM Managing Teams with Kari Padilla & Mackenzie Jistel
September 24
9:00 AM - 5:00 PM Marketing
September 25
9:00 AM - 5:00 PM Investment Management with Kayla Stevens

Attendees (9)

Rob Cravens

Community Manager

CIRC

Avery Dirksen

Community Manager

The Luke

Tiffany Harris

Assistant Business Manager

Tarragon Property Service

Valeria Miller

Senior Community Manager

Greystar

Emily Murphy

Business Manager

Tarragon Property services

Sabrina Nelson

Senior Property Manager

CEP Residential

Mathew Poulose Puthussery

Community Manager

Bell Marymoor Park

2 Other Registered Attendees

Pricing: $1600 | Members    $1900 | Non-Members

Payment plans available (members only)

Eligibility Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete the nine courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 6-month candidacy period 
Register Now
28 Seats Remaining
28 Seats Remaining
Thank you to our Sponsors

For More Information:

Jason Loughridge

Jason Loughridge

NAAEI Faculty

Career Development Manager, Washington Multi-Family Housing Association

View Profile

(253)487-8002