Certified Apartment Manager (CAM)
Certification from the National Apartment Association Education Institute
1UP Floors Training Center at WMFHA
600 Southwest 39th Street Ste 220 Renton, WA 98057 United States

Lead with Confidence!
Whether you are a property manager or newer to property management, this course provides in-depth training and expertise just for you! Earning your CAM credential gives you the skills to increase your community's net operating income, the knowledge to effectively manage an apartment community, and most importantly, the ability to achieve your property owner’s investment goals.
What You'll Learn:
- Occupancy rates
- Comprehensive marketing plans
- Sales team management and product readiness
- Equitable treatment of current and potential residents
- Resident retention and the maintenance of a positive company image
- Consistent and ongoing resident communication
- Positive resident service and issue resolution
- Enforcement of company policy in compliance with laws and regulations
- Property inspections
- Preventive maintenance programs
- Service request process
- Apartment turnover process
- Contractors and vendors
- Recruitment, hiring, orientation, and training of high-caliber employees
- Systematic employee evaluation
- Employment regulations and record keeping
- Analysis of the property’s financial operations with corrective actions for underperformance
- Monitoring of property performance to achieve the owner’s investment goals
- Accounting principles and practices
- Maximizing net operating income
- Reporting property performance honestly and accurately
Learn from industry experts!
Agenda
September 9 | |
9:00 AM - 12:00 PM | Industry Essentials with Jason Loughridge |
1:00 PM - 5:00 PM | Leading People with Jason Loughridge |
September 10 | |
9:00 AM - 5:00 PM | Risk Management & Legal Responsibilities with Kim Olander |
September 11 | |
9:00 AM - 5:00 PM | Property Maintenance for Managers |
September 23 | |
9:00 AM - 5:00 PM | Managing Teams with Kari Padilla & Mackenzie Jistel |
September 24 | |
9:00 AM - 5:00 PM | Marketing |
September 25 | |
9:00 AM - 5:00 PM | Investment Management with Kayla Stevens |
Attendees (9)
Rob Cravens
Community Manager
CIRC
Avery Dirksen
Community Manager
The Luke
Tiffany Harris
Assistant Business Manager
Tarragon Property Service
Valeria Miller
Senior Community Manager
Greystar
Emily Murphy
Business Manager
Tarragon Property services
Sabrina Nelson
Senior Property Manager
CEP Residential
Mathew Poulose Puthussery
Community Manager
Bell Marymoor Park
Pricing: $1600 | Members $1900 | Non-Members
Payment plans available (members only)
Eligibility Requirements:
- Have at least 12 months experience in the apartment industry
- Successfully complete the nine courses
- Receive a passing grade of at least 70% on the comprehensive online exam
- Complete all the requirements during the 6-month candidacy period
Thank you to our Sponsors
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