Certified Apartment Manager (CAM)

Certification from the National Apartment Association Education Institute


Tuesday, September 9, 2025
at
9:00 AM (PDT)
to Thursday, September 25, 2025 at 5:00 PM (PDT)
Register Now
15 Seats Remaining
15 Seats Remaining

Lead with Confidence!

Whether you are a property manager or newer to property management, this course provides in-depth training and expertise just for you! Earning your CAM credential gives you the skills to increase your community's net operating income, the knowledge to effectively manage an apartment community, and most importantly, the ability to achieve your property owner’s investment goals. 

What You'll Learn:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

Learn from industry experts!

Agenda

September 9
9:00 AM - 12:00 PM Industry Essentials with Jason Loughridge
1:00 PM - 5:00 PM Leading People with Jason Loughridge
September 10
9:00 AM - 5:00 PM Risk Management & Legal Responsibilities with Kim Olander
September 11
9:00 AM - 5:00 PM Marketing with Laina Pickrel
September 23
9:00 AM - 5:00 PM Managing Teams with Kari Padilla & Mackenzie Jistel
September 24
9:00 AM - 5:00 PM Property Maintenance for Managers
September 25
9:00 AM - 5:00 PM Investment Management with Kayla Stevens

Attendees (22)

Emma Akervold

Assistant Property Manager

Pillar Properties

Jessica Bertling

Community Director

FPI Management

Rob Cravens

Community Manager

CIRC

Alex Cuevas

Sr. Assistant Property Manager

Stadium Place

Heather Curaming

Community Manager

Greystar

Avery Dirksen

Community Manager

The Luke

Isabella Guitron

Senior Manager

Wakefield Residential

Raeann Johns

Community Manager

12 Central Square

Keanna Johnson

Property Manager

Greenhouse

Meagan LaRoche

Regional Portfolio Manager

FPI Management

Valeria Miller

Senior Community Manager

Greystar

Tabitha Minor

Community Director

Indigo Real Estate

Becca Jo Moore

Senior Leasing Professional

HNN Communities

Sabrina Nelson

Senior Property Manager

CEP Residential

Mathew Poulose Puthussery

Community Manager

Bell Marymoor Park

Jennifer Sand

Assistant Property Manager

Security Properties Residential

6 Other Registered Attendees

Pricing: $1600 | Members    $1900 | Non-Members

Payment plans available (members only)

Eligibility Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete the nine courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 6-month candidacy period 
Register Now
15 Seats Remaining
15 Seats Remaining
Thank you to our Sponsors

For More Information:

Jason Loughridge

Jason Loughridge

NAAEI Faculty

Director of Career Development, Washington Multi-Family Housing Association

View Profile

(253)487-8002