Virtual Certified Apartment Manager (CAM)

Enhance your skills, knowledge, and ability to effectively manage!

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Friday, March 5, 2021 at 9:00 AM (PST) to Friday, April 9, 2021 at 5:00 PM (PDT)
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Increase your community's net operating income!

The on-site manager is a vital link between apartment residents and community owners and investors. The objective of the CAM program is to enhance the skills of the apartment manager which results in better managed and more profitable rental properties, improved resident retention rates and increased employee productivity.

Facilitator: Susan Weston, CAM, CAPS, NAAEI Senior Faculty

Virtual Program Schedule:

March 5 9am-10am 
  •  Orientation
March 15  9am-1pm
  • Industry Essentials
  • Marketing
March 18  11am-3pm
  • Legal 
  • Maintenance for Managers
March 25  9am-1pm
  • Financial Management
March 31  9am-1pm
  • Risk Management
  • The Resident Experience
April 6  11am-3pm
  • Human Resource Management
April 9  9am-10:30am
  • Content Review and Exam Prep

Designation Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete the nine courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 12 month candidacy period 

For More Information:

Sloane Cerbana
Sloane Cerbana
Director of Career Development (425)656-9077x301

New to note!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.


$1,450 Member | $1,650 Future Member

Thanks to our class sponsors!

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.