
Certified Apartment Manager (CAM)
Enhance your skills, knowledge, and ability to effectively manage!
WMFHA Training Center
600 SW 39th StSuite 220
Renton, WA 98057
Event Details
Whether you are a property manager or new to property management, this course provides in-depth training and expertise just for you! Earning your CAM credential gives you the skills to increase your community's net operating income, the knowledge to effectively manage an apartment community, and most importantly, the ability to achieve your property owner’s investment goals.
What You'll Learn:
- Occupancy rates
- Comprehensive marketing plans
- Sales team management and product readiness
- Equitable treatment of current and potential residents
- Resident retention and the maintenance of a positive company image
- Consistent and ongoing resident communication
- Positive resident service and issue resolution
- Enforcement of company policy in compliance with laws and regulations
- Property inspections
- Preventive maintenance programs
- Service request process
- Apartment turnover process
- Contractors and vendors
- Recruitment, hiring, orientation, and training of high-caliber employees
- Systematic employee evaluation
- Employment regulations and record keeping
- Analysis of the property’s financial operations with corrective actions for underperformance
- Monitoring of property performance to achieve the owner’s investment goals
- Accounting principles and practices
- Maximizing net operating income
- Reporting property performance honestly and accurately
Pricing:
$1,450 Member | $1,650 Future Member
New to note!
NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not leasing@abcproperty.com for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.





Agenda
September 24 | |
9:00 AM - 10:00 AM | Orientation (Virtual) |
October 20 | |
9:00 AM - 5:00 PM | Industry Essentials and Risk Management |
November 9 | |
9:00 AM - 5:00 PM | The Resident Experience and Legal |
November 10 | |
9:00 AM - 5:00 PM | Financial Management |
November 16 | |
9:00 AM - 5:00 PM | Marketing |
November 30 | |
9:00 AM - 5:00 PM | Property Maintenance for Managers |
December 7 | |
9:00 AM - 5:00 PM | HR Management |
For More Information:

Designation Requirements:
- Have at least 12 months experience in the apartment industry
- Successfully complete all courses
- Receive a passing grade of at least 70% on the comprehensive online exam
- Complete all the requirements during the 6-month candidacy period