Virtual Certified Apartment Manager (CAM)

Live instructor-led virtual format. Enhance your skills for the new year!

Tuesday, February 7, 2023
8:00 AM (PST)
to Tuesday, March 14, 2023 at 1:00 PM (PDT)
Event Sold Out
Event Sold Out
Increase your community's net operating income!

The onsite manager is a vital link between apartment residents and community owners and investors. The objective of the CAM program is to enhance the skills of the apartment manager which results in better managed and more profitable rental properties, improved resident retention rates and increased employee productivity.

Facilitator: Susan Weston, CAM, CAPS, NAAEI Senior Faculty

Virtual CAM blends the convenience of a virtual classroom, with the engagement of a live instructor and interaction with fellow classmates. This version of CAM is condensed, accelerated, and requires homework between sessions. It is not recommended for a less-experienced property manager.

Tools for success in this accelerated program:
  • 2-3 years as a property manager
  • A computer with micorphone and camera (camera's are required to be on for all classes)
  • Reliable internet/wifi
  • Proper staffing and support to attend each session from an environment where you will not be interrupted during the class sessions

Credential Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete the nine courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 6-month candidacy period 


$1,550 Member | $1,850 Future Member


February 7
8:00 AM - 9:00 AM Orientation - Virtual
February 14
9:00 AM - 1:00 PM Industry Essentials and Marketing
February 21
9:00 AM - 1:00 PM Legal and Property Maintenance for Managers
February 28
9:00 AM - 1:00 PM Financial Management
March 7
9:00 AM - 1:00 PM Risk Management and The Resident Experience
March 14
9:00 AM - 1:00 PM Human Resource Management and Review/Exam Prep

Attendees (26)

Shelby Bosch

Assistant Property Manager

Cushman & Wakefield

Arlene Chavez

Community Manager

Highland Village

Mia Gillis

Assistant Community Manager Greystar


Alicia Gonzalez

Property Manager


Ryan Horn

Community Manager

Norland Trails

Doris Johnson

Community Manager

Thrive Communities

Brandy Kayser

Community Manager


Autumn Mendoza

Area Manager

Courtyard 465

Shauna Miller

Property Manager

Adirondack Lodge

Zachary Mitchell

Assistant Property Manager

The Meyden

Mpho Mphahlele

Community Manager

Redmond Square

Joseph Nagel

Director of Housing

Pioneer Human Services

Heather Rivas

Property Manager

On the Green at Harbour Pointe

Christy Rogers

Assistant Manager /Compliance Specialist

Indigo Real Estate

Julie Rounds

Community Manager

The Lynx

Casey Sabo

Community Director

River's Edge

Ann Salonen

Assistant Community Manager

Thrive Communities

Brandon Scott

Assistant Business Manager

Tarragon Property Services

Renee Sherman

Community Manager

Creekside Apartments

Jennifer Tong

Property Manager

Avenue5 Residential

Amy VanPevenage

Community Manager

Mariposa Apartments

Alexis Wood

District Manager


Pabel Zumarraga

Community Manager


3 Other Registered Attendees
Event Sold Out
Event Sold Out

New to note!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.