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Virtual Certified Apartment Manager (CAM)

Virtual Certified Apartment Manager (CAM)

Live instructor-led virtual format. Enhance your skills for the new year!

Tuesday, February 7, 2023 at 8:00 AM (PST) to Tuesday, March 14, 2023 at 1:00 PM (PDT)
Event Sold Out

Event Details

Increase your community's net operating income!

The onsite manager is a vital link between apartment residents and community owners and investors. The objective of the CAM program is to enhance the skills of the apartment manager which results in better managed and more profitable rental properties, improved resident retention rates and increased employee productivity.

Facilitator: Susan Weston, CAM, CAPS, NAAEI Senior Faculty

Virtual CAM blends the convenience of a virtual classroom, with the engagement of a live instructor and interaction with fellow classmates. This version of CAM is condensed, accelerated, and requires homework between sessions. It is not recommended for a less-experienced property manager.

Tools for success in this program:
  • 2-3 years as a property manager
  • A computer with micorphone and camera (camera's are required to be on for all classes)
  • Reliable internet/wifi
  • Proper staffing and support to attend each session from an environment where you will not be interrupted during the class sessions

Credential Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete the nine courses
  • Receive a passing grade of at least 70% on the comprehensive online exam
  • Complete all the requirements during the 6-month candidacy period 


$1,550 Member | $1,850 Future Member
Shelby Bosch
Shelby Bosch Assistant Property Manager Cushman & Wakefield
Arlene Chavez
Arlene Chavez Community Manager Highland Village
Mia Gillis
Mia Gillis Assistant Community Manager Greystar
Alicia Gonzalez
Alicia Gonzalez Property Manager Carvel
Ryan Horn
Ryan Horn Community Manager Norland Trails
Doris Johnson
Doris Johnson Community Manager Thrive Communities
Brandy Kayser
Brandy Kayser Community Manager Ventana
Autumn Mendoza
Autumn Mendoza Area Manager Courtyard 465
Shauna Miller
Shauna Miller Property Manager Adirondack Lodge
Zachary Mitchell
Zachary Mitchell Assistant Property Manager The Meyden
Mpho Mphahlele
Mpho Mphahlele Community Manager Redmond Square
Joseph Nagel
Joseph Nagel Director of Housing Pioneer Human Services
Heather Rivas
Heather Rivas Community Manager On the Green at Harbour Pointe
Christy Rogers
Christy Rogers Assistant Manager /Compliance Specialist Indigo Real Estate
Julie Rounds
Julie Rounds Community Manager The Lynx
Casey Sabo
Casey Sabo Community Director River's Edge
Ann Salonen
Ann Salonen Assistant Community Manager Thrive Communities
Brandon Scott
Brandon Scott Assistant Business Manager Tarragon Property Services
Renee Sherman
Renee Sherman Community Manager Creekside Apartments
Jennifer Tong
Jennifer Tong Property Manager Avenue5 Residential
Amy VanPevenage
Amy VanPevenage Community Manager Mariposa Apartments
Alexis Wood
Alexis Wood Property Manager Anthology
Pabel Zumarraga
Pabel Zumarraga Community Manager Greystar
3 Other Registered Attendees


February 7
8:00 AM - 9:00 AM Orientation - Virtual
February 14
9:00 AM - 1:00 PM Industry Essentials and Marketing
February 21
9:00 AM - 1:00 PM Legal and Property Maintenance for Managers
February 28
9:00 AM - 1:00 PM Financial Management
March 7
9:00 AM - 1:00 PM Risk Management and The Resident Experience
March 14
9:00 AM - 1:00 PM Human Resource Management and Review/Exam Prep

For More Information:

Ililani ('Ula) Kamaka
Ililani ('Ula) Kamaka
Events & Education Coordinator Washington Multi-Family Housing Association (425)656-9077x307

New to note!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.