Fair Housing Friday - You Bet Your Assets!

What you need to know about Emotional Support Animal Processing & More

Friday, August 26, 2022
9:00 AM - 10:30 AM (PDT)

About This Session:

Service or support. HUD or DOJ. FHA or ADA. Do you know the differences?

In this session, we’ll discuss what you need to know now about assistance animals and accommodation requests — from the 101 basics to the 2020 HUD Assistance Animal Notice. Both on-site teams and regional management will appreciate the content that we’ll cover on one of the hottest HUD complaint topics.

Attendees will receive a workbook prior to class.

Meet Your Instructor:

Victoria Cowart, CPM, NAAEI Faculty, is the Director of Education & Outreach for PetScreening. Previously, she was a direct multi-family industry member with extensive experience providing management and oversight for multifamily housing communities (conventional & subsidized), mobile home communities, and HOAs. She is a property management instructor and a proud graduate of both the NAAEI Advance Facilitator Training and the NAA Lyceum Program.

Victoria obtained her degree in the Management of human resources and then her industry CPM designation. She was honored to be commissioned a SC “Palmetto Patriot,” to receive the Charleston Regional Business Journal’s Executive “Influential Women In Business,” and the NAA AIMS Grassroots Member Advocate of the year. She has served the industry as President of both the local and state affiliates as well as having served as a Regional VP for Region IV for NAA. Victoria has chaired four Committees for NAA, most recently as the 2021 Legislative Chair. 

Victoria is passionate about education, simplification and creating ease and understanding for industry members. Victoria is a wife, mother and a proud PetScreening pack member who also leads her own “pride” of three pound-kitties.

Attendees (72)

Michelle Acton-McArdle

Reginal Supervisor

DGE Investments

Anela Adjemovic

Property Manager

Pembrooke Apartment Homes

Vanessa Aguilar

Property Manager

Collins Junction

Shannon Allen

Regional Manager - Washington

Mission Rock Residential

Heidi Anderson

Dir of Community Engagement and Partnership Mgr

HNN Communities

Jenna Ashbrook

Regional Manager

CTL Management, Inc.

Jaymie Barth

Property Manager


Carol Beck

Property Manager

Orchard Terrace

Stefany Campbell

Director of Training


Jessie Carroll

Regional Manager

Taylor Land Two

Susi Cazares

Regional Property Manager

Bentley Apts

Tom Colgate

Property Manager

The Blake

Mary Cunningham

Community Manager

Radcliffe Place

Andre DuBois

Community Manager

Englewood Garden Villas

Benjamin DuFord

Community Manager

Oakwood South Lake Union

Wendy Espinoza

Property Manager

Hokold Development LLC

Sueji Garvey

Property Manager

Hokold Development LLC

Alicia Gonzalez

Property Manager


Hailey Gorman

Executive Assistant

Epic Asset Management, Inc

Lauren Grant

Community Manager


Jayren Guillermo

Property Manager

The Summit at Lake Union

Megan Henning

Community Manager

Arterra Woods

Lauren Hlebechuk

Regional Manager


Debbie Holman

Community Manager


Jose Ibarra

Community Manager

Palladium Real Estate Services

Brittany Iwamoto

Community Manager

Silver Shadows

Celene Jensen


Sunset Pond Apartments

Cassandra King

Community Manager


Donna LaGrone

Community Manager

Riverside Landing

Veronica Leinun

Community Manager

Wilderness Village

Megan Livingston

Senior Community Manager

Campo Basso

Blythe Loeffelbein

Assistant Community Manager

Bell Jackson Street

Vanessa Lopez

Leasing Professional

Sunset Pond Apartments

Mae Macy

Community Manager

Ballinger Court

Karen Mathieu

Community Manager

Avaire Apartments

Lacey Moody

Property Manager


Kimberly Morgan

Property Manager

Olympic Village Apartments

Kristian Murphy

Community Manager

College Glen

Jacky Nelson

Portfolio Manager


Katie Noethe

Regional Manager

Cushman & Wakefield

Coral Nunez

Regional Manager

Cirrus Asset Management Inc

Sharlene Oddy

Director of Compliance and System Operations

Cirrus Asset Management Inc

Amanda Olsoy

Community Manager


Jessica Park

Area Manager

Palladium Real Estate Services

Kylie Pierce

Community Manager


Regina Pinan

Leasing Professional

Two Lincoln Tower

Dustin Pohll

Regional Property Manager

Greystar Real Estate Services

Joshua Scowden

Property Director/Broker

Spokane Cedar Estates

Hannah Smith

Property Manager

Bella on Broadway

Tiffaney Stenvers

Community Manager


Leah Sullivan

Sr. Community Manager


Abby Tagudin

Community Manager

Colvos Terrace

McKenzie Tolliver

Regional Manager

Mill Creek Residential

Michelle Tutton

Community Manager

Greens of Merrill Creek

Molly Watts

Member Services Specialist

Washington Multi-Family Housing Association

Megan Weinell

Community Manager

Arbor Woods Apartments

Karrina Young-Neal

No longer with Epic

Willows Court

15 Other Registered Attendees


$39 Members | $79 Future Members

This course is eligible for 1 Continuing Education Credit (CEC) for CALP, CAM, CAPS, and CAMT credential holders.

Presented in Partnership with our Friends at: