The Relationship Sales Process

This course covers a number of key sales skills within the context of a leasing professional’s role. Skills include learning to listen and respond specifically to the customer, handling objections, and meaningful ways to close the sale. Also, conduct a personal assessment of your sales readiness.

Topics Covered:

• Product Knowledge
• The Foundations of the Relationship Sales Process
• Applying the Relationship Sales Process
• The Transition from Prospect to Resident
• How Well Are You Doing?

Who Should Attend:

• Leasing Professionals
• Those New to Property Management
• Assistant Managers

Photo Release:

Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.