Webinar Wednesday: Building Brand Loyalty

Carroll brings 23 years’ experience in hospitality/customer service, food and beverage, luxury hotel management including 10 years in student housing development. Carroll’s role as Director of Leasing and Marketing includes the successful execution of marketing strategies and goals to meet budgeted proforma, operational leasing policies and procedures, staff recruitment, training and motivation, competitor analysis reporting, renewal and resident retention strategies, online reputation management and overall digital presence. She is actively involved in developing and maintaining major employer relationships and community business partnerships.

Carroll received a Bachelor of Science in Community Leadership and Development with a minor in Communication from the University of Kentucky. She has a strong passion for the arts and enjoys snow skiing and being outdoors in her free time.