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Tricia Johnson
APTConnect
Learn. Connect. Grow. Virtually!
Tuesday, October 12, 2021
at 9:00 AM (PDT)
to Thursday, October 14, 2021 at 1:00 PM (PDT)
Access to event platform provided in advance of the conference.
Event Details
Learn
Choose your own multifamily career development adventure! With 16 sessions throughout the days, you can plan a focused track or pick and choose to fit your needs. The sessions cover topics in leasing, management, and leadership, maintenance, soft skills, technology, industry trends, and more.
Connect
Meet virtually with your colleagues and make new connections! Enjoy gamification features and online networking opportunities.
Grow
The conference includes industry inspiration and leaves plenty of time for you to absorb and take in all the information you gain. Offering flexibility, lots of options, and even some surprises, APTConnect is a great virtual education conference!
Each session you attend will earn you 1 Continuing Education Credit (CEC) as long as you attend the entirety of it.
Pricing:
Late (9/25 - 10/11): $99 Members | $119 Future Members
Session Sponsorships: $100
Session Sponsorships include:
- Marketing in the APTConnect platform. You can provide a video to be placed on the session description page along with your company logo.
- Logo in the slide deck template used by speaker
- Introduce the session speaker, live on camera!
- List of ALL conference attendees post event, not simply the session sponsored
- Marketing on social media
To sponsor, log into your WMFHA account and click "Register Here" above.
Thanks to our session sponsors!
1UP Floors
ALN Apartment Data
Apartment Advantage Staffing
Apartments.com
Brightview Landscape Services
Catchall Environmental
Fast Water Heaters
Nexus Systems
Yardi
Emma Akervold
Assistant Property Manager
The Verge
Velizara Aleksandrova
Assistant Property Manager
Excalibur
Felicty Alexander
Community Manager
Modera Redmond
Janelle Allen
Community Manager
Stockbridge
Natasha Amira
Managing Director of Asset Management
Avenue5 Residential
Matt Andrews
Portfolio Manager / Vice President
Allied Residential
Jenna Atchison
Regional Property Manager
Allied Residential
Laura Bach
Senior Regional Manager
Cushman & Wakefield
Nikki Bailey
Event Coordinator
Greystar
Carlos Barajas
Senior Community Manager
Helm
Madison Barr
Regional Trainer
Pacific Living Properties
Carlos Barrientos
Maintenance Supervisor
Constellation
Edward Baza
Maintenance supervisor
Ridgegate
Brice Becement
Hall Equities Group
LaDon Beck
Indigo Real Estate Services
Ben Beehner
Senior Property Manager
Taluswood
Amanda Belknap
Director of Leasing
The Madison Bellevue
LeAnna Bell
Area Manager
Weidner Apartment Homes
Kimberly Board
Northwest Regional Manager
Woodcliffe
Jeanele Bolder
Regional Trainer
Pacific Living Properties
Gary Botkin
Maintenance Supervisor
Excalibur apartments
Jordan Boucher
Community Manager
Neely Station Apartments
Jonathan Bras
Floating Maintenance Technician
Epic Asset Management, Inc
Sue Brewer
Community Manager
Hostmark Village Cove
D Brown
Service Supervisor
The Bower
KaSheen Brown
Community Director
Ellis Court
Anela Bucan
No longer with Epic
Casablanca
Shamia Buksh
Property Manager
On the Green
Amber Burgess
Senior Property Manager - Multi-site
Riverside at Trutina
Taylore Burgin
Property Manager
Augusta
Amanda Burt
Lion's Gate Apartments
Crystal Byers
Physical Asset Manager
Rockwood Property Management
Kristie Byrd
Regional Manager
The Mercer
Danice Cabias
Assistant Manager
Neely Station Apartments
Courtney Callahan
Operations Specialist
Hampton Greens
Ashley Cantrell
Senior Community Director
Estates at Hillside Gardens
Stephanie Carpenter
Community Manager
Desert Villas
Colleen Carr
Executive Vice President
Allied Residential
Bryan Carroll
Maintenance Supervisor
The Benjamin Lofts
Manuela Chapman
Community Manager
Arterra
Rebecca Chapman
Property Manager
Terra
Aleksandyr Chepurin
Maintenance Supervisor
Bella Sonoma
Mike Chesley
Maintenance Supervisor
Sylva on Main
Christina Chisholm
Regional Manager
Cushman & Wakefield
Tiffany Chmukh
Regional Manager
The Landing at Port Gardner
Charity Chrisman
Senior Area Director
Weidner Apartment Homes
Tina Christiansen
Principal
Palladium Real Estate Services
Lindsey Chukueke
Regional Property Manager
Via6
Bill Clemens
Community Manager
Montair @ Somerset Hill
Issac Clifton
Property Manager
Rivet
Nick Colglazier
Regional Portfolio Manager
FPI Management
Leah Colley
Community Manager
Reserve at Lacey
Ingrid Conerly
Community Manager
AMLI - Wallingford
Mary Connolly
Manager
Trax at DuPont Station
Kurtis Converse
Regional Maintenance Manager
Greystar Real Estate Services
Kelly Coonley
Community Manager
Signature Pointe Apartments
Melina Cooper
Community Manager
Solara
Bailey Corsi
Community Manager
Lock Vista
Troy Costello
Regional Manager
Thrive Communities
Kelli Cousineau
Community Manager
The M Apartments
Damion Cox
Maintenance Technician
The Spencer 68
Jennifer Cox
Investment Portfolio Manager
GRE Management
Duran Crain
Property Manager
Twenty20 Mad
Katie Crothers
Property Manager
Windsor Crossing
Nicholas Crum
Regional Director
Thrive Communities
Nicole Crumb
Community Manager
GRE Management
Brittney Cunningham
Property Manager
The Summit at Lake Union
Amy Curtis
Senior Investment Manager
Indigo Real Estate Services
Kiel Curtis
Portfolio Manager
Allied Residential
Daniel Czegledi
Maintenance Tech
Windsor Crossing
Vanessa-Kay Dalit
Community Director
The BLVD
Sam Darko
Senior Maintenance Supervisor
Pratt Park
Gloria Daskalakas
Community Manager
The Regent at Bellevue
Justin Dean
Maintenance Supervisor
The Pop
Lindsay DeBoard
Property Manager
Cushman & Wakefield
Michelle Delorme
Community Manager
GRACE PLACE
Cara Delozier
Property Manager
Atlas
Lacy Devela
Executive Director
FPI Management
Heather Diambri-Marohl
Community Manager
Haven
Gabrielle Diaz
Property Manager
The Verge
Cassidy Draper
Assistant Community Director
Insite Property Solutions
Sheri Druckman
Vice President, Asset Mangement
Sares Regis Group
Kristin Duncan
Griffis Lake Washington
Michael Durnian
Project Manager
Allied Residential
Shannon Dustin
Senior Vice President
Pacific Living Properties
Kimberly Dvorcek
Senior Regional Manager
Cushman & Wakefield
Darcy Eakins
Community Manager
Charbern
Rima Edmonds
Regional Portfolio Manager
FPI Management
Jazzmine Eisen
Community Director
The Spencer 68
Shar Eller
Sr Quality Assurance and Training Manager
ConAm Management
Austin Emery
Community Manager
LionsGate North
Chantel Emery
President
Insite Property Solutions
Tara Eno
Community Manager
The Bower
Jennifer Erickson
Operations Specialist
Greystar Real Estate Services
Crystal Esposito
Senior Business Manager
Crestview West Apartments
Heather Fahey
Director of Operations
Insite Property Solutions
Jason Fairbanks
Maintenance Supervisor
Boardwalk
Cyrus Fayazi
Community Manager
Pratt Park
Katie Ferguson
Property Manager
Boardwalk
Dianne Fernandez
Regional Manager
Greystar Real Estate Services
Julianne Figliola
Regional Property Manager
Cushman & Wakefield
Lindsay Fitzhugh
Senior Community Manager
Copper Creek
Sonya Flores
Assistant Community Manager
The Bower
Ed Fong
Maintenance Technician
Adirondack Lodge
Jarrett Fontanes
Maintenance Supervisor
Northshore Townhomes
James Foss
Maintenance Supervisor
Casablanca
Ashley Foster
Senior Community Director
Reserve at Auburn
Stacie Frazier
Community Mangager
Verandas
Doug Frelin
Regional Maintenance Manager
Epic Asset Management, Inc
Meranda Fritz
Community Manager
Valley Vista
Stephanie Fromont
Regional Property Manager
Black Realty Management, Inc.
Robert Frosco
Service Supervisor
Axle
Tim Fruen
Maintenance Supervisor
Yauger Park Villas
George Fu
Maintenance Supervisor
Pinewood Square Apartments
Yadira Fuentes
Senior Property Manager
Woodstone
Paula Gamble
Community Manager
Westview Village
Shane Ganesh
Assistant Community Director
LINQ Lofts + Flats
Halie Gerde
Community Director
The 104 Apartments
Alexandria Gerke
Operations Manager
The Pop
Anthony Gibbs
Maintenance Supervisor
Villas at Auburn
Juniper Glihsmann
Community Director
Bella Sonoma
Vadim Golgart
Maintenance Supervisor
The Carillon
Alma Gonzalez
Community Manager
Carnahan Glenn
Tisha Goodman
General Manager
Rockwood Property Management
Hailey Gorman
Executive Assistant
Epic Asset Management
Cimone Grace
Community Director - Multi-Site
Encore
Dustin Green
Community Manager
Cerasa
Karyn Grindstaff
Director, Real Estate
Greystar Real Estate Services
Ferdie Gudinez
Service Supervisor
Winsley
Crystal Guerrero
Property Manager
Encore
Andrew Guest
Director of Maintenance
Insite Property Solutions
Amanda Gunn
Regional Manager
Rockwood Property Management
James Guzek
Community Manager
Orchard Ridge
Mark Haldi
Regional Property Manager
Cushman & Wakefield
Crystal Hammond
Regional Manager
Pacific Living Properties
Leanna Hangen
Community Amassador
The 104 Apartments
Kevin Hanson
Area Maintenance Manager
The Mercer
Evan Harder
Community Director
Sky Sammamish
Rheanna Hare
Assistant Community Manager
Griffis Lake Washington
Jeremy Haubrich
Community Manager
West Mall Place
Albree Hebert
Regional Director
Thrive Communities
Amber Heim
Community Manager
SCG Rollin Street Flats, LLC
Nicole Heins
Community Manager
Echo Lake
Ricky Heredia
Property Manager
Greystar Real Estate Services
Michael Hernandez
Maintenance Supervisor
Allegro at Ash Creek
Sarah Hernandez
Community Manager
Sancerre Apartments
Valerie Hill
Operations Manager
Allied Residential
Dezeri Hillaby
Multi-Site Community Director
Cambridge Court Apts
Randel Hillquist
Maintenance Supervisor
Renton Sage
Diloc Ho
Regional Service Supervisor
Twenty20 Mad
Dustin Horlander
Senior Maintenance Tech
Windsor Crossing
Marie Horner
Portfolio Manager
FPI Management
Leslie Hovey
Property Manager
Bailey Farm Apartments
Kristy Huffman
Senior Community Director
Junction
Jasmine Ingram
Assistant Community Manager
The Regent at Bellevue
Kaily Irons-Fuda
Financial Manager
Via6
Ashley Jacomimi
Leasing Professional
Encore
Bryon Jamtaas
Maintenance Technician
Highline at Kendall Yards
Rocky Jeet
Regional Property Manager
Cushman Wakefield
Manuel Jimenez
Maintenance Supervisor
Woodstone
Amanda Jinkens
Community Manager
Yarrowood Highlands
Brittany Johnson
Community Manager
Winsley
Cindy Johnson
Community Manager
Terra Heights
Jody Johnson
Regional Property Manager
Black Realty Management, Inc.
Kailey Johnson
Director of Reputation Management
Pacific Living Properties
Krista Johnson
Assistant Community Manager
Twenty20 Mad
Marcel Jordan
Maintenance Supervisor
The Residences at 3295
Brandy Kayser
Community Manager
Ventana
Tyler Keith
Maintenance Supervisor
The Heights at Bear Creek
Alisa Kelley
Associate Director
Security Properties Residential
Trisha Kenney
Property Manager
Avaya Ridge
Joyce Kim
Property Manager
Gilman Square
Regan Kimes
Property Manager
First Pointe Management Group
Arissa King
Assistant Manager
The Verge
Kayley Kirmse
Community Manager
Johnson Hill
Randi Kisskeys-Sanchez
Area Vice President
Cushman & Wakefield
Dan Klukas
Leasing Agent
Highline at Kendall Yards
Carl Knop
Maintenance Technician
Camelot Apartments
Nathan Knopp
Maintenance Supervisor
West Mall Place
Camellia Kor
Assistant Community Director
The Pop
Crystal Kursa
Property Manager
Insignia
Helen LaChance
Admin Assistant - Multifamily Division
Dearborn Apartments
Kerra Lampman Warnke
Community Director
Tressa
Linda Lander
Regional Manager
Security Properties Residential
Chelsea Landon
Marketing Director
Pacific Living Properties
Yvette Larkins
Assistant Community Manager
Merrill Creek
Cortni Larson
Community Manager
AMLI - Mark 24
Barbra Larsson
Community Manager
Allied Residential
Dajinai Lasenby
Leasing Agent
Merrill Creek
Whitney Lawrence
Community Manager
Pacific Village
Ashley Lecaros
Community Manager
AMLI - Mark 24
Cindy Lee
Regional Community Manager
Camelot Apartments
Scott Lee
Assistant Manager
Axle
Maria LeMaster
Property Manager
Sylva on Main
Wini Leung
Director, Property Management
LMC, A Lennar Company
Kristin Lipp
Community Manager
Capitol Hill Station
Megan Livingston
Senior Community Manager
Campo Basso
Roxane Loera
Investment Portfolio Manager
GRE Management
Ailen Lucinario
Community Director
Coronado Springs
Claudia Lytton
Vice President of Operations
Avenue5 Residential
Cynthia Mace
Portfolio Manager
Insite Property Solutions
Adan Magana
Regional Maintenance Supervisor
Avenue5
Madi Malmborg
Assistant Community Director
The Spencer 68
Sabas Manriquez
Maintenance Supervisor @ Promenade
Promenade
Shana Martin
Community Director
Yauger Park Villas
Daniel Martinez
Maintenance Supervisor
The Regent at Bellevue
Paul Martinez
Community Manager
Delano Apartments
Terry Mathews
Maintenance Technician
Riverside at Trutina
Andrew Matusik
Senior Maintenance Technician
Adirondack Lodge
Malli Maurer
Operations Manager
Griffis Lake Washington
Shauna McAllister
Regional Property Manager
Spring Lake Apartments
Brett McCandlish
Maintenance Supervisor
Bailey Farm Apartments
Logan McDonald
Leasing Agent
Highline at Kendall Yards
Laura McGuire
Regional Manager
First Pointe Management Group
Mike McKinney
Maintenance Supervisor
Lakeview Village
Jamaiya McNair
Leasing Agent
Coronado Springs
Trevor McNichols
Regional Manager
Alaire
Melissa Meloni
Regional Manager
Greystar Real Estate Services
Justin Mendez
Assistant Manager
Bitterroot Lodge
Olga Mezgova
Development Liaison
HNN Communities
Lindy Michlig
Senior Neighborhood Director
Promenade at the Park Apartments
Madison Miller
Leasing Professional
Valdok
Cassandra Mitchell
Community Manager
Carolina Court
Sidney Mitchell
Senior Community Manager
Greystar Real Estate Services
Shelby Moen
Marketing Coordinator
Pacific Living Properties
Angela Monroe
District Manager
Avenue5 Residential
Chea Morgan
Regional Property Manager
McKenzie
Taylor Morgan
Community Manager
The Shelby
Susan Musselman
Community Manager
Heatherstone Apartments
Chris Najera
Sr. Maintenance Supervisor
Insite Property Solutions
Chad Neilson
Senior Business Manager of Multifamily Services
One Way Carpet Cleaning and Restoration
Ylana Nelson
Property Manager
Avenue5 Residential
Elese Newman
Community Manager
95 Burnett
Ashlie Niccum
ART
Orion
Robbie Nicpon
Property Manager
Pinewood Square Apartments
Shelleen Nolen
Property Operations Manager
Surrey Downs Apartments
Kyle Notturno
Assistant Community Director
Sky Sammamish
Tyson Ocheltree
Property Manager
2000 Lake Washington
Alyssa Olander
Property Manager
The Century
Leslie Orcullo
Community Manager
Altitude 104
Preston Orourke
Community Manager
Audrey at Belltown
Yvonne Otim
Admin Trainer
First Pointe Management Group
Anique Param
Community Director
Align
Deanna Parker
Property Manager
The Carillon
Sydney Parmalee
Director
FPI Management
Alicia Patterson
Leasing Manager
Adirondack Lodge
Colleen Patterson
Regional Manager
Dockside
Theresa Patterson
Senior Leasing Consultant
Windsor Crossing
Josh Patton
Maintenance Technician
Highline at Kendall Yards
Libby Patton
Property Manager
The Benjamin Lofts
Khrystina Pedro
Community Director
Arbor Pointe
Jennifer Pertzborn
Regional Property Manager
Cushman & Wakefield
Danielle Pete
Sr. Leasing Specialist
Monterra Apartments
Brian Peterson
Community Manager
Anthology
RoseMarie Peyton
Regional Manager
Tarragon Property Services
Donalyn Phillips
Community Director
Salish Flats
Rachel Phinney
Regional Property Manager
Cushman & Wakefield
Melissa Piatt
Community Manager
Fir Tree Park
Tina Pletsch
Regional Property Manager
Greystar Real Estate Services
Kori Pomeroy
Community Director
View by Vintage
Keith Ponis
Community Manager
Greystar - Equinox
Veaceslav Popescu
Maintenance Supervisor
Yarrowood Highlands
Eduardo Porath
Community Manager
Griffis North Creek Bothell
Jessica Portch
Business Manager
Northshore Townhomes
Erin Pritchard
Office Manager
The Royce Group, Inc.
Kaeli Pugsley
Community Manager
Vue25
Olga Pusyak
Leasing Professional
Casablanca
Noe Quezada
Maintenance
Adirondack Lodge
Debra Ragland
Portfolio Manager
HNN Communities
Janet Ramos
Director of Property Operations, PNW
Valdok
April Ramsey
Regional Manager
Pillar Properties
Brandy Ramsey
Regional Manager
Goodman Real Estate
Larissa Ranz
Regional Manager
Villas at Auburn
Michelle Rautenberg
Portfolio Manager
HNN Communities
Phillip Reinert
District Manager
Brookstone at Edgewater
Brooke Renshaw
Community Manager
The Heights at Bear Creek
Samuel Reynolds
Regional Manager
Security Properties Residential
Stefanie Rice
Portfolio Manager
HNN Communities
Jenny Richards
Portfolio Manager
Allied Residential
April Richardson
Senior Leasing Consultant
The Benjamin Lofts
Amanda Riendeau
Leasing Agent
Windsor Crossing
Jeanne Rispoli
Community Manager
Honey Creek Apartments
Heather Rivas
Business Manager
Cedar Heights
Marlon Robbinson
Leasing Manager
Tressa
Andrew Roberts
Property Manager
Origin Apartments
Brittany Roberts
Property Manager
Avenue5 Residential
Andy Rockstead
Community Manager
Terra
Luis Rodriguez
Maintenance Supervisor
LINQ Lofts + Flats
Moises Rodriguez
Service Supervisor
Valdok
Kendehl Rojanasthien
Director of Asset Management
Thrive Communities
Mike Roos
Community Manager
Rockwood Lodge
Julie Rounds
Community Manager
Pacific Living Properties
Kara Roy
Community Director
The Residences at 3295
Shannon Rust
Community Director
LINQ Lofts + Flats
Danielle Rutledge
Senior Property Manager
Ascend
Julie Ryan
Assistant Portfolio Manager
Allied Residential
Casey Sabo
Community Director
River's Edge
Kim Sample
President
Black Realty Management, Inc.
Chenda Sanchez
Assistant Community Manager
Verandas
Ingrid Schafer
Project Manager
Allied Residential
Lauree Scheiber
Regional Manager
Security Properties Residential
Amanda Schindler
Community Manager
Evans Creek at Woodbridge
Lindsey Schneider
Senior Property Manager
The Maverick
Payje Schultz-Leef
Leasing Agent
Adirondack Lodge
Allison Schumer
Community Manager
Avignon Townhomes
Thomas Schwarz
Community Manager
Guinevere
Sierra Scott
Leasing Professional
Terra
Jennifer Semenov
Property Manager
BEAM
Kyle Sherron
Portfolio Maintenance Manager
Insite Property Solutions
Audra Shumway
Property Manager
Kently Pointe
Ashley Silva
Community Manager
Northpoint
Mike Simons
President
Allied Residential
Irene Sipe
Community Manager
Cambridge
James Sizemore
Maintenance Supervisor
Langara
Larry Skay
Property Manager
Park 212
Chris Skoglund
Director of Facilities
Avenue5 Residential
Roman Skumatov
Maintenance Technician
Bitterroot Lodge
Stephanie Slendebroek
Regional Manager
FPI Management
Aaron Smith
Senior Maintenance Technician
Windsor Crossing
Charles Smith
Maintenance Lead
Brookhaven
Donald Sobb
Portfolio Manager
FPI Management
Amanda Sommer
Senior Director
Cushman & Wakefield
Angela Sorenson
Community Manager
Uptown 7
Schick Soto
Senior Manager
Mysa
Genisis Stanley
Assistant Community Director
Bella Sonoma
Jennifer Stevenson
Assistant Community Director
Coronado Springs
Greg Strom
Assisant Community Manager
Delano Apartments
Julie Strote
Senior Community Manager
Greystar
Ana Suarez
Community Manager
AMLI - South Lake Union
Kara Sundqvist
Regional Manager
Tarragon Property Services
Azure Surls
Leasing Agent
Miramonte
Stephen Sybrant
Maintenance Supervisor
Junction
David Tarble
Community Manager
Palouse Apartments
Michael Taylor
Sr. Community Manager
The Meyden
TBD TBD
Community Manager
First Pointe Management Group
Mathew Tenchka
Operations Manager
Security Properties Residential
Sean Teodoro
Integration Specialist
Serra Vista
Jack Terrill
Maintenance Supervisor
The 104 Apartments
Aayana Thatch
Assistant Community Director
Encore
Brian Theriault
Community Manager
Villages at South Station
Brooke Thomas
Leasing Professional
Tressa
Ryan Thomas
Leasing Consultant
AMLI - Wallingford
Amanda Thomson
Operations & Procedures Manager
FPI Management
Tynia Thoreson
Regional Vice President
Weidner Apartment Homes
James Tirpak
Regional Property Manager
Greystar
Daniella Tobar
Portfolio Manager
The 104 Apartments
Jamie Toppen
Regional Manager
207 East
Alexandra Torns
Sr. Property Manager
The Morrow
Vanessa Torres
Property Manager
Avenue5 Residential
Kimberly Travis
Multi Site
Ballinger Commons
Matt Tuell
Portfolio Manager
Allied Residential
Mona Turner
Renton Sage
Kiril Urekeanu
Portfolio Manager
Allied Residential
Beate Van
Property Manager
Trax at DuPont Station
Mai Villar
Assistant Manager
Arbor Pointe
Jennifer Vivette
Regional Director
Thrive Communities
Dave Voss
The Maverick
Branka Vujic
Community Manager
Manhattan
Brittney Wallingford
Property Manager
Avaya Trails
Susan Washington
Assistant Property Manager
Terra Heights
Joseph Watson
Maintenance Supervisor
Echo Mountain
Benjamin Watts
Maintenance Supervisor
The Danforth
Beth Wennergren
Regional Vice President
FPI Management
Angelete White
Community Manager
Autumn Village
Caitlin White
Regional Manager
Central Park East
Jamie White
Landlord
Sweet Olive LLC
Bryan Whitehead
Maintenance Supervisor
Honey Creek Apartments
Benny Willmore
Maintenance Technician
Highline at Kendall Yards
Tasha Witherspoon
Community Manager
The Lyric
Stacey Wold
Community Manager
Villas at Arlington
Alexis Wood
District Manager
Overlook at Lakemont
Joanne Woods
VP of Property Management
Pacific Living Properties
Gina Worden
Asset Manager
FPI Management
Chad Wright
Maintenance Supervisor
Sky Sammamish
Ryan Yetter
Associate Regional Manager
Black Realty
Tammy Youngblood
Residential Operations Assistant
Highline at Kendall Yards
Karrina Young-Neal
No longer with Epic
Willows Court
Brittney Ziebell
Property Manager
Echo Mountain
Agenda
| October 12 | |
| 9:01 AM - 9:50 AM | Maintenance by the Numbers |
| 10:00 AM - 10:50 AM | Mastering your Maintenance Routines While Managing Through COVID |
| 11:00 AM - 11:50 AM | Front Line Heroes and Onsite Team Relationships |
| 12:00 PM - 12:50 PM | The Monster in Your Closet: Water Heaters |
| October 13 | |
| 9:00 AM - 9:50 AM | Organized Chaos |
| 10:00 AM - 10:50 AM | Gen Z: The New Wave of Renters |
| 10:00 AM - 10:50 AM | The Virtual Lemonade Stand |
| 11:00 AM - 11:50 AM | Front Line Leadership |
| 11:00 AM - 11:50 AM | Customer Service with a Smile, Not a Smirk |
| 12:00 PM - 12:50 PM | Renewals, Retention, and Rent Increases |
| 12:00 PM - 12:50 PM | Control the Conversation: Reputation Management |
| October 14 | |
| 9:00 AM - 9:50 AM | Incorporating DEI into Sourcing, Interviewing, and Hiring |
| 10:00 AM - 10:50 AM | The 12 Cs of Leadership |
| 11:00 AM - 11:50 AM | Next Gen Trends: Learning from Emerging Leaders |
| 12:00 PM - 12:50 PM | NOI Strategies Emerging from a Pandemic |
| 1:00 PM | Learn, Connect, Grow Executive Leadership Panel |
For More Information:
Senior Director of Events & Marketing
Washington Multi-Family Housing Association
(425)988-2626