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Virtual Certified Apartment Portfolio Supervisor (CAPS)

Virtual Certified Apartment Portfolio Supervisor (CAPS)

Learn critical property management principles and techniques!

Thursday, February 4, 2021 at 9:00 AM (PST) to Friday, March 26, 2021 at 5:00 PM (PDT)

* Registration open until 1/30/21 at 12:00 AM (PST)

Event Details

Learn critical property management principles and techniques!

Designed for multi-site and regional level supervisors, this course provides the knowledge and the tactics, teaching you to achieve great results! Improve your:

  • Employee recruitment, development, and retention
  • Communications, ethics, and emotional intelligence
  • Annual operating budgets and owner performance objectives
  • Property and portfolio results
  • Managing risk through inspections, follow-up procedures, and incident 
  • And much more!

Virtual Program Schedule:

February 4    Orientation
February 11  Client Services, Stakeholder Relations
February 12   Investment Management
February 25   Investment Management Cont'd and Improving Asset Performance
February 26   Asset Evaluation and Preservation
March 11       Asset Evaluation and Preservation Cont'd and Talent Development 
March 12       Contemporary Issues in Multifamily Housing
March 26       Review and Exam Prep

Credential requirements:

  • Minimum of 24 months as a multi-site supervisor or hold either a CAM, ARM or RAM credential
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within 12 months of declaring candidacy

New this year!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.

Instructor: Alexandra Jackiw, CPM, CAPS, C3P

Chief Operating Officer, Hayes Gibson Property Services

Alexandra  ‘Alex’ Jackiw manages and oversees all  corporate and property operations and is part of the leadership  team responsible for the long-term  growth and strategic direction of the company. 

For More Information:

Sloane Cerbana
Sloane Cerbana
Director of Career Development Washington Multi-Family Housing Association (425)656-9077x301


Member - $1,525  |  Future Member - $1,725

Thanks to our class sponsors:

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.