Certified Apartment Portfolio Supervisor (CAPS) - Summer

A nationally recognized credential for multi-site property managers.

Thursday, June 30, 2022
9:00 AM (PDT)
to Friday, July 15, 2022 at 5:00 PM (PDT)
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Learn critical property management principles and techniques!

Designed for multi-site and regional level supervisors, this course provides knowledge and tactics, teaching you to achieve great results!

Improve your:

  • Employee recruitment, development, and retention
  • Communications, ethics, and emotional intelligence
  • Annual operating budgets and owner performance objectives
  • Property and portfolio results
  • Managing risk through inspections, follow-up procedures, and incident responses
  • And much more!

Instructor: Rich George, Founder of NOI Coach and Blue Door Apartments 

Rich George, is the Founder of NOI Coach, a business coaching, consulting and training firm based in Michigan and Apartmentors a collection of industry thought leaders focused on talent development. A successful executive with over 25 years of experience, Rich brings a passion for employee development and culture building. Rich’s background includes the management of over 2 billion dollars of real-estate, and over 100 million dollars of capital re-investment. Known for his team building, culture changing, and leadership skills, Rich inspires audiences nationwide.

Credential requirements:

  • Minimum of 24 months as a multi-site supervisor or hold either CAM, ARM or RAM credentials
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within six months of declaring candidacy


Member - $1,525 | Future Member - $1,725


June 30
9:00 AM - 10:00 AM Orientation (Virtual)
July 12
9:00 AM - 5:00 PM Client Services and Stakeholder Relations
July 13
9:00 AM - 5:00 PM Investment Management and Improving Asset Performance
July 14
9:00 AM - 5:00 PM Asset Evaluation and Preservation
July 15
9:00 AM - 5:00 PM Talent Management and Contemporary Issues in Multifamily Housing

Attendees (28)

Nick Abernathy

Portfolio Maintenance Director

Epic Asset Management, Inc

Sabina Aliyeva

Community Manager

Radiate Apartments

Tekla Alters

Portfolio Manager

HNN Communities

Jenna Atchison

Regional Property Manager

Allied Residential

Chelsea Brannan

Executive Account Manager

Saratoga Capital, Inc

Christyn Castaneda

Asset Manager

Plladium Real Estate Services

Jessica Christenson

Investment Portfolio Manager

GRE Management

Phil Cresswell

Vice President, Operations

Security Properties Residential

Crystal Danninger

Regional Manager

Epic Asset Management

Ruchelle Erwin

Regional Director

Thrive Communities

Julianne Figliola

Regional Property Manager

Avenue5 Residential

Doug Frelin

Regional Maintenance Manager

Epic Asset Management, Inc

Alice Hart

Regional Property Manager


Mindy Hart

Regional Manager

Thrive Communities

Lisha Howard

Business Manager

Tarragon Property Services - Glacier Run

Rocky Jeet

Regional Property Manager

GRE Management

Alisa Kelley

Senior Regional Manager

Security Properties Residential

Janai Knox

Area Director

The Cove

Victor Ledezma

Multi Site Property Manager

Koz Development

Roxane Loera

Investment Portfolio Manager

GRE Management

Erin Moran

Regional Manager

Avenue5 Residential

Sarah Pace

Regional Manager

Avenue5 Residential

Jessica Park

Area Manager

Palladium Real Estate Services

Erin Pritchard

Office Manager

The Royce Group, Inc.

Debra Ragland

Portfolio Manager

HNN Communities

Saniya Regmi

Training and Development Associate

GRE Management

Jodi Strand

Portfolio Manager

HNN Communities

Brittany Taylor

Community Director

FPI Management

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Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.

For More Information:

Sloane Cerbana

Sloane Cerbana

Vice President of Operations, Washington Multi-Family Housing Association