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Certified Apartment Portfolio Supervisor (CAPS) - Summer

Certified Apartment Portfolio Supervisor (CAPS) - Summer

A nationally recognized credential for multi-site property managers.

Thursday, June 30, 2022 at 9:00 AM (PDT) to Friday, July 15, 2022 at 5:00 PM (PDT)
Event Sold Out

Event Details

Learn critical property management principles and techniques!

Designed for multi-site and regional level supervisors, this course provides knowledge and tactics, teaching you to achieve great results!

Improve your:

  • Employee recruitment, development, and retention
  • Communications, ethics, and emotional intelligence
  • Annual operating budgets and owner performance objectives
  • Property and portfolio results
  • Managing risk through inspections, follow-up procedures, and incident responses
  • And much more!

Instructor: Rich George, Founder of NOI Coach and Blue Door Apartments 

Rich George, is the Founder of NOI Coach, a business coaching, consulting and training firm based in Michigan and Apartmentors a collection of industry thought leaders focused on talent development. A successful executive with over 25 years of experience, Rich brings a passion for employee development and culture building. Rich’s background includes the management of over 2 billion dollars of real-estate, and over 100 million dollars of capital re-investment. Known for his team building, culture changing, and leadership skills, Rich inspires audiences nationwide.

Credential requirements:

  • Minimum of 24 months as a multi-site supervisor or hold either CAM, ARM or RAM credentials
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within six months of declaring candidacy


Member - $1,525 | Future Member - $1,725
Alice Hart
Alice Hart Regional Property Manager GRAN, Inc
Alisa Kelley
Alisa Kelley Senior Regional Manager Security Properties Residential
Brittany Taylor
Brittany Taylor Community Director FPI Management
Chelsea Brannan
Chelsea Brannan Regional Manager Saratoga Capital, Inc
Christyn Castaneda
Christyn Castaneda Asset Manager Plladium Real Estate Services
Crystal Danninger
Crystal Danninger Senior Community Manager Epic Asset Management
Debra Ragland
Debra Ragland Portfolio Manager HNN Communities
Doug Frelin
Doug Frelin Regional Maintenance Manager Epic Asset Management, Inc
Erin Moran
Erin Moran Regional Manager Avenue5 Residential
Erin Pritchard
Erin Pritchard office manager The Royce Group, Inc.
Janai Knox
Janai Knox Area Director The Cove
Jenna Atchison
Jenna Atchison Senior Community Manager Allied Residential
Jessica Christenson
Jessica Christenson Investment Portfolio Manager GRE Management
Jessica Park
Jessica Park Area Manager Palladium Real Estate Services
Jodi Strand
Jodi Strand Portfolio Manager HNN Communities
Julianne Figliola
Julianne Figliola Regional Property Manager Avenue5 Residential
Lisha Howard
Lisha Howard Business Manager Tarragon Property Services - Glacier Run
Mindy Hart
Mindy Hart Regional Manager Thrive Communities
Nick Abernathy
Nick Abernathy Portfolio Maintenance Director Epic Asset Management, Inc
Phil Cresswell
Phil Cresswell Regional Director Security Properties Residential
Rocky Jeet
Rocky Jeet Regional Property Manager GRE Management
Roxane Loera
Roxane Loera Investment Portfolio Manager GRE Management
Ruchelle Erwin
Ruchelle Erwin Regional Director Thrive Communities
Sabina Aliyeva
Sabina Aliyeva Community Manager Radiate Apartments
Saniya Regmi
Saniya Regmi GRE Management
Sarah Pace
Sarah Pace Regional Manager Avenue5 Residential
Tekla Alters
Tekla Alters Portfolio Manager HNN Communities
Victor Ledezma
Victor Ledezma Multi Site Property Manager Koz Development


June 30
9:00 AM - 10:00 AM Orientation (Virtual)
July 12
9:00 AM - 5:00 PM Client Services and Stakeholder Relations
July 13
9:00 AM - 5:00 PM Investment Management and Improving Asset Performance
July 14
9:00 AM - 5:00 PM Asset Evaluation and Preservation
July 15
9:00 AM - 5:00 PM Talent Management and Contemporary Issues in Multifamily Housing

For More Information:

Sloane Cerbana
Sloane Cerbana
Director of Career Development Washington Multi-Family Housing Association (425)656-9077x301

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.