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Supplier Success

Supplier Success

Learn to maximize your association membership!

Wednesday, July 20, 2022
9:00 AM - 4:00 PM (PDT)
4 Seats Remaining

* Registration open until 7/16/22 at 12:00 AM (PDT)

Event Details

Our Supplier Success course offers an overview of the apartment industry and recommends ways that you can maximize partnerships with apartment owners, management companies, and other association members.  It has been developed by successful industry suppliers with years of professional experience.  

Topics include:

  • Understand how economic conditions have impacted the apartment industry
  • Define various types of multifamily housing
  • Understand the impact of pricing and lease management on a property’s financial performance
  • Recognize measurements of a property’s success
  • Understand the inner structure of WMFHA
  • Identify financial decision-makers
  • Review property and company organizational charts
  • Review timing, resources, and daily operations of a community
  • Recognize business resources to maximize selling opportunities
  • Learn methods for positioning products and services based on the goals of an apartment community
  • Build relationships and networking resources with other WMFHA members, staff, and Board Members
  • Prerequisite for the Certified Apartment Supplier (CAS) course!


  • Amy Curtis - Investment Manager, Indigo Real Estate Services and Board Secretary for WMFHA
  • Katie Phelan, CAS - Executive Vice President, 1UP Floors
  • Sloane Cerbana -  Director of Career Development, WMFHA


$89 - WMFHA Supplier Members only
Alison Antoku
Alison Antoku Property Management Sales Representative The Sherwin Williams Co.
Caitlin Birkenbuel
Caitlin Birkenbuel Marketing Manager - MDU Ziply Fiber LLC
Chad Neilson
Chad Neilson National VP of Operations One Way Carpet Cleaning and Restoration
Christopher OQuin
Christopher OQuin Sr. Account Manager Ziply Fiber LLC
Ililani ('Ula) Kamaka
Ililani ('Ula) Kamaka Events & Education Coordinator Washington Multi-Family Housing Association
Jason Huff
Jason Huff Regional Account Executive Zumper
Jessica Barajas
Jessica Barajas Vice President React 247 Property Restoration Services
Jordan Schlake
Jordan Schlake Washington Field Manager One Way Carpet Cleaning and Restoration
Kayla Hahn
Kayla Hahn Professional Coatings Property/Facility Management The Sherwin Williams Co.
Ken Kloeppel
Ken Kloeppel Account Executive Resource Management, Inc.
Ken Schaff
Ken Schaff Service/Sales Ninja 1UP Floors
Michael Ganter
Michael Ganter Technical Sales Representative Schönox HPS North America
Michael Pigg
Michael Pigg Regional Fire Life Safety Manager - PNW Commercial Fire Protection
Mikaela Smith
Mikaela Smith Staffing Coordinator The Liberty Group
Molly Watts
Molly Watts Member Services Specialist Washington Multi-Family Housing Association
Mona Turner
Mona Turner Account Executive Snappt Inc.
Nate Flesch
Nate Flesch Senior Account Manager Servpro of Seattle Northwest
Nathan Tesch
Nathan Tesch Owner / President / Sales Mono Rooftop Solutions
Paul Marshall
Paul Marshall Senior Account Manager KONE Elevator and Escalator
Richard Doleski
Richard Doleski Strategic Account Manager DISH Fiber
Shayne Abston
Shayne Abston Sales Representative SRS Distribution
Sydney Chase
Sydney Chase Account Manager - ERP Coordinator Servpro of Seattle Northwest
4 Other Registered Attendees

For More Information:

Sloane Cerbana
Sloane Cerbana
Director of Career Development Washington Multi-Family Housing Association (425)656-9077x301

Who should attend?

  • New to the industry suppliers
  • New to WMFHA suppliers
  • Any supplier wanting to learn how to increase the effectiveness of their WMFHA membership
  • Suppliers interested in the Certified Apartment Supplier (CAS) program

New this year!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website, and social media.