Supplier Success

Learn to maximize your association membership!

Tuesday, April 23, 2019
9:00 AM - 4:00 PM (PDT)
6 Seats Remaining
CAS Information
6 Seats Remaining

Our Supplier Success course offers an overview of the apartment industry and recommends ways that you can maximize partnerships with apartment owners, management companies and other association members.  It has been developed by successful industry suppliers with years of professional experience.  

Topics Include:

  • Understand how economic conditions have impacted the apartment industry
  • Define various types of multifamily housing
  • Understand the impact of pricing and lease management on a property’s financial performance
  • Recognize measurements of a property’s success
  • Understand the inner structure of WMFHA
  • Identify financial decision-makers
  • Review property and company organizational charts
  • Review timing, resources, and daily operations of a community
  • Recognize business resources to maximize selling opportunities
  • Learn methods for positioning products and services based on the goals of an apartment community
  • Build relationships and networking resources with other WMFHA members, staff and Board Members
  • Prerequisite for the Certified Apartment Supplier (CAS) course!


  • Kris Buker, CAPS, NAAEI Faculty - Talent Development Manager, Security Properties Residential
  • Christy Metz, NAAEI Faculty - National Business Consultant, Zillow Group Rentals
  • Sloane Cerbana -  Director of Career Development, WMFHA


$89 - WMFHA Supplier Members only
*Includes continental breakfast and lunch

Attendees (24)

Tiffany Atwood

Commerial Development Manager

ServiceMaster of Seattle

Olo Baltierra

Operations Manager

True North Protective Services LLC

Mark Bangcaya

Senior Business Consultant

Zillow Group

Caitlin Birkenbuel

Marketing Manager - Multi-family (MDU)

Parking Boss

Lisa Catello

Branch Manager

The Liberty Group

Lauren Cianfrini

Sales Support

Fikes Products

Neil Cornhoff

District General Manager


Andrew Davis

General Manager

Restoration Envy, LLC

Heather Edwards

Marketing & Client Development Manager

Apartment Advantage Staffing

Anne Marie Johnson

Account Manager

Performance Systems Integration LLC

Johnny Kessler

Sr. Energy Consultant

Nationwide Energy

Corey Marchand

Sales Representative

Buy Rite Carpet Wholesaler

Mike McCreary


AO Services

Kelsey Muller

Customer Service/Inside Sales

Buy Rite Carpet Wholesaler

Chad Neilson


One Way Carpet Cleaning and Restoration

Kianna Reed

Regional Account Manager


Tony Riggs

Sales Represntative

Restoration Envy, LLC

Rich Rye

Sales, Marketing, Project Management


Julia Shebeko

Regional Manager

American Floors & Blinds

Nathan Tesch

Owner / President / Sales

Mono Rooftop Solutions

Scott VanLaningham

Business Consultant, Rentals

Zillow Group

3 Other Registered Attendees
6 Seats Remaining
CAS Information
6 Seats Remaining

Who Should Attend?

  • New to the industry Suppliers
  • New to WMFHA Suppliers
  • Any Supplier wanting to learn how to increase the effectiveness of their WMFHA membership
  • Suppliers interested in the Certified Apartment Supplier (CAS) program

Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.

For More Information:

Sloane Cerbana

Sloane Cerbana

Vice President of Operations, Washington Multi-Family Housing Association