Virtual Certified Apartment Leasing Professional (CALP)

National credentials for leasing professionals

Tuesday, March 30, 2021
9:00 AM (PDT)
to Wednesday, April 28, 2021 at 12:00 PM (PDT)
Zoom links provided after registration.
* Registration open until 3/26/21 at 11:59 PM (PST)
* Registration open until 3/26/21 at 11:59 PM (PST)
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Leasing professionals are the first people prospective residents meet and often their only gauge of the property staff. This course is designed to teach those professionals skills to help you become a top producer.

Earn your Certified Apartment Leasing Professional credentials and enhance your leasing skills! Whether you are a new or an experienced leasing consultant, you can improve your property's:

  • Marketing: Traffic generation, reputation management, relationship building
  • Evaluations: Sales performances, overcoming objections, qualifying residents
  • Fair Housing: Rental policies, rental criteria, resident issues
  • Closing: Preparing and reviewing leases, move-ins, incident management
  • Retention: Resident relations, lease renewals, market surveys

CALP Program Schedule:

March 30
  • Orientation
April 7: 9 am - 11 am 
April 8: 9 am - 11 am
  • Marketing & Maintaining Your Community with Laina Pickrel, CAM, CAPS-Thrive Communities
April 14: 9 am - 11 am
  • Residential Issues with Joanne Mendenhall, Edison47
April 15: 9 am - 12 pm
April 21: 9 am - 12 pm
April 22: 9 am - 11 am
  • Why Your Competition Matters with Shar Eller, CAM-ConAM Management
April 28: 9 am - 11 am
  • The Market Analysis with Susan Clausnitzer, ConAm Management

Thanks to our instructors!

Attendees (26)

Matthew Alcaraz

Property Manager

Epic Asset Management

Tricia Bagley

Community Manager

Northwest Select Real Estate Services

Vitaveya Cothron

Assistant Property Manager

Olympic Village Apartments

Rachael Davis

Leasing Consultant

Black Lake

Alexandra Jensen

Community Manager

Epic Asset Management

Obaid Khan

Leasing Manager


Janet Mendoza-Soto

Assistant Community Manager

Mill Creek

Phyllis Moore-Shelby


Greystar Real Estate Services

Bethany Tuiasospop

Assistant Community Manager

Borgata Apartments and Townhomes

17 Other Registered Attendees
* Registration open until 3/26/21 at 11:59 PM (PST)
* Registration open until 3/26/21 at 11:59 PM (PST)
Event Sold Out
Join Wait List
Event Sold Out
Please note!

NAAEI course material will be delivered via ebook. When registering, please use a unique email address (not for example) where you will receive instructions and the ability to load your ebook. You will have the ability to print ONE copy of the book if you choose.


Member - $399    Future Member - $450

Credential Requirements:

  • Have at least 12 months experience in the apartment industry 
  • Successfully complete the nine courses
  • Receive a passing grade of at least 66% on each of the two online comprehensive exams
  • Complete all the requirements during the 12-month candidacy period

For More Information:

Sloane Cerbana

Sloane Cerbana

Vice President of Operations, Washington Multi-Family Housing Association